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February 2025 by Melodee Barcelona
We go to our local Staples for all office needs, shipping and returning packages to Amazon. It is so convenient and there is always someone available to help if needed.
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February 2025 by dmhmt
Every time I've been here, associates have been very helpful, particularly when navigating online/in-store/app promotion overlaps. It's always a pleasant surprise when staff treat their customers so well!
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January 2025 by John Mullen
The young associate at the tech desk was very helpful and went above and beyond to meet my needs.
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December 2024 by JoAnn Hungness
Came in for prints for my daughter’s wedding. Dante was amazingly helpful. He got everything done that I needed.
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December 2024 by Barry Wilson
I always have a good experience with Staples. They have better service than Office Depot and Walmart and a better selection of products.
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November 2024 by Judy Fletcher
Sam was very knowledgeable and fixed my computer issue with no difficulty. I'm very pleased with his service.
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November 2024 by Greg Guest
Not Customer Service Oriented
I purchased an office chair at 3:30 PM, and the staff brought the chair from the back for me. Upon getting home and starting the assembly, I discovered a manufacturer defect—no problem, it happens. I called the store, confirmed they had another in stock, and was told I could come in for an exchange. I returned with the defective part and my receipt, just under an hour after purchasing the chair.
To my surprise, the same staff who assisted me earlier refused to exchange just the defective part, insisting I bring the entire chair back. This was despite the fact that they had the exact same product in the back and had brought it out for me earlier. One employee even mentioned, “It was his job on the line.” When I tried to reason with them, I was told I’d have to come back tomorrow.
Now I have to haul a partially assembled chair back during my lunch hour just to swap out a single defective part. I don’t live in the same town, and this is far from convenient.
As someone who has worked in retail and service for decades, I find this completely unacceptable. There is absolutely no reason why the exchange couldn’t have been handled on the spot. This was an unnecessary inconvenience and reflects poorly on the store’s approach to customer service.
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November 2024 by Virgilia Aguirre
It was a pleasure to go to the store and be able to sit on the office chairs to see which I wanted. The associate was really kind. I will definitely go there rather than only online shopping.
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October 2024 by Mark Grondin
There is a reason that companies like Staples are driven into bankruptcy. It is because they provide horrible customer service. I ordered a printer from the company and they cancelled the order because they could not "verify my information", and when I called and waited on hold for 20 minutes they could not even tell me what information they could not verify. I would have to wait until the next day to figure that out. They also did not inform me that they cancelled the order, even with a simple email. They just cancelled it and left me to find out when the printer did not show up. And I needed the printer on that date. I will celebrate when bad companies like Staples are driven out of business by companies that provide good customer service, like Amazon, Walmart, etc.
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October 2024 by GTF MEDIA CORPORATION
We have done business with Staples stores for over 20 years and are very happy with their service and products.
Thank you for being a valuable part of our community.
CEO HAWK STARCHILD
GTF MEDIA CORPORATION
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September 2024 by Irmgard F Kniss
Staple's Employees have been very helpful and prompt to fix my computer problem w/o charge, thank you
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September 2024 by Lindsey Messinger
I needed large-format maps printed quickly related to a wildfire in the area and Staples saved the day! The print manager was knowledgeable and accommodating with my request and even honored a lower price for the job! My maps turned out great and they got the job done in just a matter of a few hours! I highly recommend and will return the next time I need printing services.
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August 2024 by Mary-Kay “MK” Deveraux
2 associates were too busy gabbing to assist us. Spent our money elsewhere.
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August 2024 by T M (Diamond4LifeGirl)
I went in to drop off an Amazon return and received a special back to school discount that I used on something You really needed! Great surprise!
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July 2024 by Kaylie Dardano
I didn’t get the guys name who helped us but he was great at the printing service today! He helped create a flat Stanley for my sisters wedding and even helped us laminate them! Thank you so much!!
