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March 2024 by Layton Croft
What makes this location so great & easy is the people who run it. 10/10Purchasing any type of jewelry can be sort of a big deal. Wether it’s the price or making the decision. This team at the foothills mall location makes that process very special in making you feel confident when choosing the right piece.The manager Dez & her assistant Beth really sparkle & shine with how much they know about the business but also their love for making sure what you are buying is just right.Professional, kind, & comfortable.You will be very pleased with the service here & feel good in your experience.
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February 2024 by Juliet
I came in February 13th around like 3-5pm ish. The ladies there were AWESOME! Very positive and sweet, hyped me up because I was nervous about giving my man a chain for Valentine’s Day! Will definitely be going back for any further purchases! Thank you ladies ❤️
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February 2024 by ashleigh pollan
Bethany was so helpful!
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February 2024 by Jason Ward (Jay)
Very nice staff helped me browse for something very specific.
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February 2024 by Nathan McMaster
Great store and great staff! Bethany has been so helpful every step of the way!
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December 2023 by AshleyLovesLeaves S.
I brought my silver bracelet in here about 30 minutes ago to have some links taken out as its too big. The lady at the front quoted me $50, then asks another associate. Then I got quoted $89 to have it resized. I took it down to Sathers , $35 to have it resized. Zales just lost a customer for their trying to rip me off. I will never buy anything here again ever.
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December 2023 by Creigy
Poor customer service. Came here tonight to buy a couple tennis bracelets for the ladies in my family. It’s near Christmas so it’s expected that they’re busy. I got ignored for a solid half hour as the two salespeople continued to serve customers that came after me. No eye contact no smiles nothing to tell me they’d be with me eventually. Taking my money across the parking lot to Sather’s. Zales is a Garbage company. Never again!
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December 2023 by Emmanuel Didier
Very poor quality- I bought an emerald ring for my wife. After just a weeks one of the stones fell off. We brought it back and it was sent to the shop. We got it back some weeks later but it happened again. We were told it was not a good design for holding the emerald. Very sad.
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October 2023 by Leanne Troutman
I had one of my vintage rings resized and reshaped here and it came back looking brand new! (It was pretty dirty..) Also I was so happy that it came back a week before they said it would!!
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October 2023 by Angela Miller
Bethany helped me pick out a sapphire necklace and bracelet for my brother's wedding last March and it's still one of my favorite everyday pieces. She's super helpful and makes the experience fun.
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October 2023 by David Burton
Associate: 13520523 (desirae) was amazing. Her profound excellence in getting to know what a customer wants verse just letting grab any ol chain is amazing. I walked in today knowing I wanted a chain and pendant, yet didn't know what or even where to begin! She shows me different options, told me which ones are more favorable and I guess in and got me takin care of. Not only does she show skill in knowing her job and customer service, but she makes it comfortable while this process takes place. Her attitude is amazing and you can tell she loves her job. Thabk you guys so much for such a great employee and store.
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October 2023 by Wyatt E
Told Beth what I was looking for and she quickly directed me to what they had, letting me compare and contrast items. Very polite and respectful, definitely would come back.
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October 2023 by Rachel McDonald
I had such a great experience with Leanne at Zales today helping me to clean my ring! She was incredibly helpful and did a great job covering everything I needed.
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October 2023 by Robbie
Ayden and Beth were incredibly nice and really helpful, without being even slightly pushy. I'm really happy with my purchase and experience here.
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October 2023 by Cheryl Bayhi
I love my new ring and the employees were wonderful and caring their names were Des, Angela, Leanne this store in Fort Collins is so awesome .