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October 2022 by Kit Fulton
Very pricey, but staff seems polite and they usually have a decent selection
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September 2022 by Vince
I walked in and people offered to help me ASAP. I was gonna buy a completed deck but I forgot to bring my wallet literally ?. But they were understandable.
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April 2022 by 치히성
I walked in and people offered to help me ASAP. I was gonna buy a completed deck but I forgot to bring my wallet literally ?. But they were understandable.
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March 2022 by Olivea Marx
Here with my son getting his birthday present. Waited 20min for the staff to come help with a board. They were to busy talking to each other to help us. We wanted a different board but could not reach it and could not get help. Just gave up and got different board. I decided to change my review from one star to 2 just because the store had clothes my son likes. This place is pricey. I never get out of there without spending 100 or more. My son happiness means more to me than poor service and unfriendly staff. A boy only true 16 once.
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December 2021 by Tim Mong
As a single dad of a teenage daughter I struggle to keep up with the trends. I'm tired of just giving gift cards for Christmas. I went in and was given the best customer service I have ever experienced. The sales associate at the Fort Collins location , I believe her name was Sydney, took the time to listen to me, offer suggestions, and was very knowledgeable about the products. It was well worth the time to visit the store and money well spent. Great job Sydney, whatever they're paying you its not enough!
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May 2021 by lilly monson
People are nice good skateboards
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February 2021 by Nicole Valle
This particular store has really great helpful employees!
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January 2021 by Peter Bell
The staff refused to return my purchases even though I had a receipt. The most UNPROFESSIONAL and PATHETIC staff I have ever encountered! I have shopped at Zumiez my whole life and to be treated with such disrespect is appalling! They should be fired. I will NEVER shop at Zumiez again what a pathetic way to run a company. Worst customer service experience of my life and I have been in customer service and sales my whole life.Sincerely the most dissatisfied and disappointed customer ever
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January 2021 by Dabria Tomlin
Highly inappropriate music for a mall store that will inevitably have children and families waking by or inside. Will never be supporting this company again.
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May 2020 by Dyon salazar
I went over to pick up a order that was supposed to be ready in one hour however when I got there I assume nobody was there because nobody was answering the call to which I find out by the security that the girl left early. Overall bad service if they are not gonna be open during the posted hours.
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March 2020 by Recless
Two girls completely ignored me, watched me walk in and watched me leave. Thanks.
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February 2020 by Frankie M.
"Sam" helped me out with finding a wallet. But unfortunately I couldn't find one that I liked. But she is the best and is always very helpful. Seriously y'all gotta give her a raise! 970-232-4178
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October 2019 by Kristi Sornson
Customer Service at its best! Marcus went above and beyond to help us recently. We left a Zumiez purchase in another store, and drove home over 150 miles before we noticed our purchased didn't make the ride home with us. Marcus went to the other store, retrieved my purchase, and stored it for three weeks until we were back in town. What a rock star! Thanks, Marcus - you've got us as loyal customers who will only shop ZUMIEZ Ft. Collins because with this kind of leadership at your store, we know we're in great hands!!!!
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September 2019 by David Most
Marcus is fantastic! His commitment to helping is exceptionally rare. He and this store are a gem.
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October 2018 by McKenzie L.
I love shopping at Zumiez and the layout of this one was great! The staff was nice and friendly.
