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October 2023 by Douglas Tinklenberg
Please train your cashiers how to use the ace rewards coupons!I stood in line fifteen minutes to use a five dollar reward!
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August 2023 by James Ingersoll
Good place to get all your automotive parts and more.
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June 2023 by Beth Sherrill
Rude un helpful staff. Sad we need this store but this sucks. Most stuff has no tags or shelf markers so cost is impossible to guess before you buy. Staff are overall unwilling to even try to help. I'll drive to home depot next time!
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June 2023 by Kelly Smith
The staff went out of their way to find what I needed every time.
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April 2023 by Fred Pinzenscham
Friendly people a bit hard finding things
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March 2023 by Alan Quiram
This is a store in fort Morgan Colorado that is in transition it was really a mess and the much much better now I only do hardware I do not do lumber but they have lumber so I can only tell you about hardware which is good paint is good customer service will come there low on staff
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January 2023 by Brenda Valdez
Went to buy boxes and since there were none the staff was incredibly friendly and gave me boxes they were going to compact. Thank you Fort Morgan Ace, particularly Javier!
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November 2022 by Redheadedbasturd
Looking for flooring? Your best bet is Sterling, or heading west... Talked to Ace Hardware in Ft Morgan, they said they had 5 pallets of plank flooring in Brush. Loaded up the family and headed to Brush. Thought, "we could get our paint and floor material, all at the same time!!"Wrong!! Nobody in the Brush store to sell or mix the paint, and when they directed us to the flooring section, it was remnants of large proportions, no plank flooring, no pallets of flooring. Total waste of time and fuel.But, maybe I got the information wrong. Miscommunication is a terrible thing, I went to Ft Morgan again, and "Supervisor" says its almost 3 o'clock I don't get overtime come in the morning.. 0800 next morning, I pull in the parking lot, see alot of movement in the yard. Couple vehicles in there loading up..Cool, I'm a little behind, getting the material later than I wanted, The guy I have been dealing with says, "I have to find someone to run the register, and help out that other lady with tile first...."Enough was enough. I got a better deal, better material, better service, the material delivered to my home address (free of charge) all within 2 hours of leaving Acehardware... Thank You.... JV Carpet Inc. you saved my day, my week, and my holidays being able to have it done on time.
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November 2022 by Jennifer Bass
Could use someMore things in it like Home Depot has . Better training for products asked some employees for recommendations and they were all like I don’t know ?♀️! Like seriously ? get your employees trained in some products and have a better selection when we have to go to Denver or sterling to find something and more knowledgeable staff and better selection and service that is a HUGE red flag! Also prices are extremely high! You guys REALLY need to step it up in layout of the store in customer service and knowledgeable staff and REALLY step it up in prices better deals and service! When asking a extreme question basic question and the staff looks at you like they have no idea what a simple door lock with a code for a front door is and look at you like a deer in the headlights and that’s something that definitely needs to be worked on. I asked so what’s the best one compared to this one I held up two products and the staff didn’t even know what to say like ok you sell these both items isn’t there anyone in the store that knows the best one to use ? Seems very disappointing go to Home Depot they give recommendations and better service!
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August 2022 by Jennifer B
Could use someMore things in it like Home Depot has . Better training for products asked some employees for recommendations and they were all like I don’t know ?♀️! Like seriously ? get your employees trained in some products and have a better selection when we have to go to Denver or sterling to find something and more knowledgeable staff and better selection and service that is a HUGE red flag! Also prices are extremely high! You guys REALLY need to step it up in layout of the store in customer service and knowledgeable staff and REALLY step it up in prices better deals and service! When asking a extreme question basic question and the staff looks at you like they have no idea what a simple door lock with a code for a front door is and look at you like a deer in the headlights and that’s something that definitely needs to be worked on. I asked so what’s the best one compared to this one I held up two products and the staff didn’t even know what to say like ok you sell these both items isn’t there anyone in the store that knows the best one to use ? Seems very disappointing go to Home Depot they give recommendations and better service!
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August 2022 by hanker Perry
Customer service was very poor. The gentlem that I talked too needs work on how to talk with people. I would give 0 stars. I will nery do business here again. Place was dirty , the kids working the floor were great. But the case register help Sucked.
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March 2022 by Morgan user
Went into their new store in fort Morgan to get some wire cutters and right off I was pretty disappointed in the lay out of the store. You can see across the entire store and there was only three people in there all employees, all standing around arguing. There wasn't any prices on a lot of things so I gave up and decided to go elsewhere. On my way out I commented that they should put price tags on things so people knew how much they were going to pay, one of the three employees, the man, says yeah well we're trying. I commented back well maybe you should try a little harder, I mean after all the store had been open sometime already, there should have been no reason to not have this stuff done by now. He then told me I could go somewhere else! Wow!! Words were exchanged and next thing you know I'm about to be in a fight in a hardware store for Pete's sake. It didn't end up in a fight, it should have never gotten that far anyway. I will absolutely never ever go into another Ackley hardware store again and I will continue to recommend others go elsewhere as well. And as far as the gentleman I almost got into a fight with in the store, well you know what you can do right buddy?
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March 2022 by Bob Wieser
This is a wanna be hardware store that thinks it's a thrift store.Lose the thrift store junk and bring in more hardware. Then make sure the items have processed tags. There are many items with no prices and very little help to give you help. What a ness. Try bringing in more hardware items instead of used hotel furniture.
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March 2022 by Christine Stewart
Not a big selection yet, no one around to help. Checker was very nice!
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March 2021 by Maggy Bjork
Considering they are going out of business and their prices are still high as ever
