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February 2024 by Jennifer Ganus
Made an appointment with them to do my taxes. And I waited here for an hour and a 1/2 and nobody ever showed up. I got 2 conformations, worst customer service I've ever had and they won't do anything about it. Called customer care and still nothing
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February 2024 by dakota will-potter
I went to get my taxes done at Jackson Hewitt and Trinity was absolutely amazing to work with! Not only is she very friendly and welcoming but she's also very helpful with any questions or concerns that I had!!! 10 outta 10 would recommend to everyone!! Keep up the hard work! You deserve it girl!!!
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February 2024 by Renee Sanchez
I will definitely keep going back to Trinity! She explains everything, very friendly, and asks if I have questions of anything else she can help me with! Definitely recommend her if you’re looking for someone to prepare your taxes! She’s very professional!
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May 2023 by Jeremy lopez
Well I wasn’t notified about my tax return being kicked back due to whatever reason
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April 2023 by Erin Star
Waited over an hour for the preparer to even show up. Very unprofessional, no call or text to inform us she would be late. Called 3 times, every time she was on her way. Not a happy customer. She was rude. Acted like we were just taking up her time. Lots of excuses, my daughter, another girl was supposed to do this appointment. I don't want to hear it. Call, text, some kind of communication.
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April 2023 by Jason Hernandez
The service was amazing, I got a lot more than expected and they were friendly and very helpful, like it was off the charts costumer service.
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February 2023 by Ismael Torralba
Today, I showed up at 11:00am. on the dot to set up an appointment sat and waited for over two hours so form my understanding that there supposed to be someone there every day will I guess that's a lie. Due to Leah R.
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February 2023 by Abili 0711
I will never do my taxes here again. for the second year in a row I am having problems with my state refund, and there is no number or person to help.
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November 2022 by Alicia Gonzalez
The fort morgan office is a joke. Rude people and they never know what they are doing. Drove an hour to get there today and the guy left in the middle of our appointment and never came back.
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May 2022 by Tasha Fordyce
It was a great experience. Quick, friendly, and are preparer made sure to take my son step by step through the process. It was his first time filing taxes on his own. It went a lot smoother than originally predicted and we are quite happy to return next year.
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May 2022 by Kylie Perkins
Leah did our taxes she was great at everything and answered every question we had
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March 2022 by Lou Chibe
this company is nothing but a bunch of scammers!! charges that I have never seen before with any place that did my taxes!!! they charge you $50 from some bank for you to get your money. never asked or told me anything about that. I want my money BACK!!!!!!!!!
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March 2022 by angel lopez
I went 2 the 1 inside Walmart n I had 2 go back twice...cuz of my own mistake... n my experience both times was great. Lea was so helpful n so nice. Just asking questions was a good experience. I will definitely go back next year
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February 2022 by Nick
Two years in a row JH has made it extremely hard to file. I got lied to last year and they refunded $350 for their mistake, then this year they tell me I will get a link for the cash advance, it never came cause the Lady has no clue what she is doing, and the district manager can't/won't help with anything!!! Stay away from Ft. Morgan JH!!
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January 2022 by Alicia Hughes
The fort morgan office is a joke. Rude people and they never know what they are doing. Drove an hour to get there today and the guy left in the middle of our appointment and never came back.