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April 2024 by Timothy Bartlett
Was satisfied for many years with their business however they don't have a branch nearby anymore so was forced to take my business elsewhere.
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March 2024 by Carrie Barandon
My daughter went in to open a new account, and the branch manager said he was leaving for the day, his shift ends in 10 minutes and she would have to come back at 3pm.
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March 2024 by Thomas Carson
Just went in to get my daughter an account for her first job and dude w a perm said we would have to come back later because he was going home so not only do you not get her business but I'm closing my accounts as well so tired of this bank
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January 2024 by Kristiana Marinova
Don’t go to get documents notarized here. They don’t follow the correct process. I wasted two trips all for Colorado State secretary to tell me they can’t verify because the person who notarized it did it incorrectly.
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January 2024 by Jamie Trollinger
They are a bunch of liars, ran me around for over a month saying they sent the check. Then they accuse me of fraud!!!tThey owed me $2300 and was withholding it. Never bank here.
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January 2024 by Jackie Davidek
Dear J.P. Morgan: Please open a branch in Pueblo, CO! I appreciate having my accounts at Chase because they are professionals at customer service (they get my bills paid online super-fast!), but I do not like driving 30 minutes north if I need to visit a branch. Pueblo needs their own Chase!
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December 2023 by Decker Justin
Rhea Was Very Fas! Thank You
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November 2023 by Carla Banuelos
Debbie the older lady that sits in one of the desks was rude,disrespectful & unprofessional and cut me short when I came into to reopen an account she asked me why was my account was closed & I mentioned to her that i resolved the matter with the collections department and she said ok we will see about that when you come in and call fraud as if I was some kind of criminal
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November 2023 by Catalina Norton
Ian knocked it out of the park!Amazing customer service, had us taken care of right off the bat. Very efficient and friendly. Definitely glad we made the decision to come in today!
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July 2023 by Annina
I only go here when i need to
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July 2023 by Cameron Crabtree
No 24 Hour ATM, incredibly inconvenient.
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July 2023 by Katelyn Heyne
Bank tellers were so incredibly nice. Great customer service! Thank you
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February 2023 by hanoncs
The worst bank i've ever used. This specific location doesn't answer their phone and then the machine hangs up on you. You literally cannot speak to a human. And Chase bank in general is a joke. They actually refused to accept coins from my wife yesterday. I'll repeat that, they refused to accept a US Govt federal currency.
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February 2023 by Hank Marquardt
Lindsay was terrific. I walked in almost at close with a deposit I couldn't do online . In and out very quickly and she was both helpful and personable. If I need to visit a branch again I'll come back here.
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February 2023 by Jose H.
I scheduled an appointment for 1 pm so I could have the time to do everything I needed in the day. I showed up 20 minutes early to open my account just in case an issue rose when opening my account. Initially we were sent to the tellers who were extremely nice and notified the banker or whatever they're called. The banker instead chose to go into the lobby and help another couple which was fine since we still had time and she told them "I have an appointment at one but i'll see what I can do". All this was fine the issue arose when it was 12:57 and she had been told we were there and she said "i hope they don't show up". Ok no issue you still have time a bit rude but understandable, 1:10 and the tellers have offered us water and apologized for her. They told the banker yet again we were waiting and she said "well they have to wait". At this point we got up and left, Why do I have to schedule an appointment if they clearly don't care for my time?
