Internet Service Providers near Fountain, CO

“AJ was very professional and took the time to carefully go through my bill and assess what was wrong. He had to go through many people including calling customer service but in the end resolve the situation in a timely manner. Also the Manager Ashley was able to resolve a situation that led back months. So happy with the customer service here at the store definitely an All-Star team.”

“I went in just looking for information on how to switch providers and to potentially get a new phone and I left having successfully switched services and got a new phone the same day. Brennan was amazingly helpful and fun to talk to and easily answered all of my questions, and the rest of the team was great too.”

“Even though the issue involves customer service over the phone, Van took care of me while inside the store. Very patient and great service. I'll be back to this location if need be. Thanks!”

“I cannot express enough how impressed I am with the outstanding service provided by Trumaine Hughes at the T-Mobile store. From the moment we walked in, Trumaine's extensive knowledge of technology and T-Mobile services set the stage for an exceptional experience.Trumaine's expertise in navigating the intricacies of signing up for T-Mobile services was nothing short of impressive. He effortlessly guided us through the process, answering all our questions with patience and a deep understanding of the products and plans available. His efficiency was remarkable, making the entire sign-up process a breeze.What truly sets Trumaine apart, however, is his unparalleled customer service skills. He went above and beyond to ensure we felt comfortable and informed throughout the entire transaction. His friendly demeanor and willingness to address every concern made the entire experience enjoyable. It's evident that Trumaine takes pride in his work and genuinely cares about the satisfaction of his customers.So impressed were we with Trumaine's service that we found ourselves returning a few weeks later to upgrade our plan and purchase two flagship Samsung phones. Once again, Trumaine's expertise shone through as he guided us through the various options available, helping us make informed decisions that suited our needs perfectly.In a world where exceptional customer service is sometimes hard to come by, Trumaine Hughes is a shining example of what sets T-Mobile apart. His dedication to ensuring customer satisfaction, combined with his profound knowledge of technology and T-Mobile services, makes him an invaluable asset to the store and a true ambassador for the brand.”

“I applied for a Verizon Business Account in July 2023. There were numerous difficulties with this account which was later discovered that there was no agreement associated with the account during the genesis. Therefore, the corporate office could not locate my account and I could not access via online. For months, this was an issue that I could not resolve, but I continued to received a bill. In or around September, I decided to present to this store to finally resolve the issue and the business account manager, Elizabeth Williams was in the store. She was the only associate that resolved my issue. After she finished, I was able to established my account online to pay my bill, and have access to the convenience. On Thursday, January 11, 2024, I returned to this store to add a second line and the associates could not. When Elizabeth got involved, she discovered that there was no agreement number associated with my account. Once again, she was tremendous with resolving this issue and now my account is set up properly. Elizabeth is great at her job and the other associates are very good as well; I was in the store long enough to notice that she has a good team at this location.”

“I went in, hoping to find a good deal or some information about the Internet service and I got such a good deal on such great service well explained all the ins and outs. Every little contract quirk was explained so that I never lost my exact price I was quoted, or at least in the ballpark. Sales person Canyon, Great customer service.”

“TDS has been great for me, though I only use their internet, which is very fast. I can't speak for their phone/TV service. I play games and stream movies and shows with great reliability.”