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“Alex and Chenoble were of great assistance to me with switching my provider. My last provider was a bit of a pain and these two made my switch to T Mobile great. Alex is extremely kind, respectful, and took the time to use my proper pronouns, which I will always be grateful for. Props to Alex!”
“Elena was amazing. She helped me set up my new phone and explained everything to me that I had questions about. And I'm tech stupid but she took the time to explain everything”
“This stores customer service is amazing and should be the example for all other tmobile stores... they were kind curtious and helped me trouble shoot a phone while they were super busy... best experience by far at a tmobile store!!!!! Brandon was awesome in helping me personally also his other two associates thanks !!!!”
“My husband and I visited this store today to upgrade phones and add a new line. Rosalia was AMAZING, took great care of us and had us out of there super fast. Thanks again!”
“Nadia was amazing!!! My bill was different this month & she showed me and explained the charges for each of our 9 devices!!! She was knowledgeable, efficient, friendly helpful & soooo sweet.
Thank you for having her here!!!! Most grateful for Nadia!!!”
“I switched back to T-Mobile after being scammed into switching to Verizon. Never again. We decided to get T-Fiber and had problems getting it installed. Went to the Power's store and was helped by Lori the manager and her team there. All her staff there have been super helpful every time we go in. She solved my fiber installation problems and handled everything so I didn't have to deal with multiple people to get it taken care of. Great store and service.”
“Alyssa helped me with a multitude of problems. She stayed centered and calm amid my many questions. She even took time to teach me through various navigations to solve my own problems in the future. She's pleasant and knowledgeable. Please use her innate talents to train newbies and to educate walk-in store customers how to solve their cell technology problems not just to do it for them.”
“My brother's phone needed to be handicap accessible after we got his new phone that feature was not working. After the second time he brought it back to the T-Mobile store they told us it had a bug and we needed to order a new one. So we went through the hassle of ordering a new phone. Got the new one took it to the manager at the T-Mobile store and after a long time he said there's no way to get handicapped accessible on this new phone and we need to upgrade to a different model. The last store we went to was T-mobile on Voyager Parkway. The manager Brandon determined his phone didn't have the handicap accessible button, downloaded that from the Google play store and activated the feature. It is working perfectly! Brandon was very patient with my brother and very kind. The other employees were also very friendly. Highly recommend only going to this store T-mobile!”
“Brandon R. Is simply the BEST! He went the extra mile in getting us our perfect phones. He was so knowledgeable and helpful. He also has the best sense of humor. Best customer service ever! AAA+++”
“Best customer service ever!!! If you want a great phone and experience go see YARI at this T-Mobile she's beyond amazing,helpful,friendly,and experienced. I highly recommend this store and her.”
“I visited the store earlier this month due to a billing issue, and I am no longer a Verizon customer. I spoke with Josue, and he was incredibly helpful and great, resolving my problem. He is a valuable asset to the Verizon team.”
“I came in prepared for a long, complicated ordeal… and instead, I left wondering if this guy was the VERIZON JESUS. He made switching my phone smoother than my last cup of coffee — and trust me, that’s saying something. Knowledgeable, friendly, and he explained everything without making me feel like I was trying to decode ancient hieroglyphics. Great service!”
“Best place to go for any of your phone needs. Great service, knowledgeable and friendly. They make it super simple and it shows that the employees like where they work. Thanks Enrique and Alex.”
“I had an excellent experience with Sebastian helping me out with my IPhone. He had to replace the sim card. He was knowledgeable and friendly, respectful of my time. I will definitely ask for him when it’s time for me to upgrade my phone.”
“I came in to pick up my Xfinity Gateway modem. Terry was quick in getting me checked in and getting me the device. Honestly, I was all done within a minute. Great customer service!!”
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“Several months in to using StratusIQ for service in the BLR area and can't recommend them enough. Speeds are great (symmetrical up/down), no data caps, no outages, and great prices. Unlike the other big provider out here who couldn't figure out how to get service to my house for a month, my service with StratusIQ was up and running within the same week that I called to inquire about the service. Additionally, the techs know what they're doing and each time I've called I immediately got a real person.”