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February 2024 by Jennifer Desfosses
If there was a zero, I would give the manager Jeremy that. I had an issue with a purchase. They sold me the wrong brakes, employee I talked to was understanding, said no problem we will get it handle. Went in and Jeremy who I didn’t know at the time was manager, I explained situation, he was so rude, walked away from conversation, I asked for manager he said I’m it as he was walking away. Deplorable behavior. I will never be back and I will tell everyone to never shop there. How they employed a manager like Jeremy is beyond me.
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January 2024 by leslie smith
Checking on socket for removing oxygen sensor kaila was very helpful by physically check stock for me thus saving a lot of driving time
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January 2024 by Keith Keith
Quality parts and good staff
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January 2024 by Tommy Scott
I am not a mechanic, but try to do everything myself in efforts to save money. The staff here is beyond helpful, despite the bother I've been. For people that don't even know me, they always treat me like family, since the first time I called and walked in.
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November 2023 by Jay
“Elvis” was awesome !I had an issue with my Jeep’s battery…being someone that isn’t mechanic savvy he helped me out with the right battery and even showed me how to install it…can’t thank him enough for helping me out…
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November 2023 by CRYSTAL SALLEE
Exceptional customer service. Friendly knowledgeable staff.
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November 2023 by Sandra Sampson
The staff was friendly and professional. My husband loves O'Reilly, the staff knows him by name. They always greet him by name when he walks into the store. O'Reilly has customers for life with my husband and me.S. S
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November 2023 by Meilyn
Joe and Dana/Deanna? were so helpful tonight in getting me situated with my car. Definitely went above and beyond customer service wise.
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October 2023 by Randy Sirota
Great place for auto parts.
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October 2023 by Mark Miles
I greatly enjoy coming here they always have the stuff I need customer service is awesome very knowledgeable staff
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October 2023 by Anthony Dominick
Today I went into this store asked the young man if they had a part for my truck he did not ask for year model or anything of my truck did not type anything into the computer and said "nothing is coming up your going to have to just figure out what fits on isle 5" then stood there and told me I passed what I was looking for while standing at the counter. My 15 years in retail management says that this should not be acceptable.Good luck o'rileys you just lost a customer that shopped with you over other stores and Amazon. While I can go to advance auto parts across the street or the autozone by Walmart where I go shopping.
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August 2023 by Ronald Zink
I have purchased from the fountain mesa O'Reilly's several times and have been impressed with the customer service. The people behind the counter have gone the extra mile for me on more than one occasion. Will keep using them for my auto parts needs.
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July 2023 by Chris Rivas
HUGE shout out to Deanna and Brendan! They helped me find something to help me complete an important bday gift. Deanna did the hard work and Brendan backed her up! Will forever be using this location for all my tools/parts needs. Thanks again for helping!Deanna if you see this, the key turned out amazing!
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July 2023 by Carrie Rasak
I was in a jam--my car battery died, and my coworker had given me a jump which got me to the ent service center in the same shopping center (but on the opposite end). Unfortunately my battery did not want to start again to take me home, so I walked to the O'Reilly's (it's a little tricky to find, but I found it) and Brenden not only walked all the way back to ent to test the battery but drove us over in his car to swap it out for me. He went above and beyond to help me and I appreciate that he got me back on the road. Give him a raise!!
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June 2023 by Greg
Great auto parts store, had what I needed and staff was really helpfull