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February 2024 by S
The lady cutting my grandson hair turned his head kinda rough. He was very upset. When she finished cutting his hair she didn't wipe his hair off his face nor his shirt. I had to tell her to clean him!!!!!.. I never had this problem here. Very disappointed.
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February 2024 by Benjamin Cooke
The stylists are great at cutting hair. Loved my haircut. The timer and who is on deck was so incredibly wrong. I waited over an hour for what was said to be a 29 minute wait. They started taking customers in line after me. I was told that they checked in the store before me even though I watched them come in after me. I will not return to the fountain store again. Really just needed a sorry and not any excuse. Super super angry.
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February 2024 by Bryor Pendleton
I’ve been having my hair cut my Amber for the past year or so and she’s been a game changer. I’m particular about my hair and she has never let me down. On top of her performance she is also extremely professional and easy to talk to. I recommend her to everybody I know
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February 2024 by Anthony Gallegos Guitar
Amber is a great hair stylist!!!
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February 2024 by Jacob Beck
I've been here a few times and they have been pretty good, especially since I've retired from the military and been letting my grow out a little bit. This last time I dont know if the lady was is a rush or what. I told her I was growing out my hair so I didn't want much taken off, just a trim. Their notes were way off from when I had my hair there at least 2 years ago when I was still active duty. So we talked about what I wanted and decided to start off with a 4 guard less than inch up from my ear, I even put my hand up to the mark on the side of my head. That 4 ended up towards the crown if my head and I pulled away a little bit which sparked her to ask is that ok? Well no it's not. Then she asked well isn't that what you wanted. No that wasn't what I asked for. So I ended up with a 1 guard where it should have been a 4, because she had to taper it. She ended up tapering it to make it look decent, but it's definitely shorter than I'd like. I thought telling her I wanted the 4 to this point and marking it with my hand would be descriptive enough, it has worked the past 30+ years and with people that spoke very little English, just not here. I didn't catch her name because i just wanted to get out of there, but the name on the receipt is Elaine. Also, I wanted to skip the tip portion on their payment machine and pay the tip with cash, but it wouldn't allow me. This has been my only somewhat bad haircut experience here, the only other issue I had with them was the mvp markup a few years back, but they corrected the issue. The stylist asked if I wanted a shampoo and I said sure. I had no idea it cost extra. And I was in uniform. They charged me for the mvp and did not give me their military discount. So if they ask if you want the shampoo, know that they are going to charge you for it. I only say this because I was casually asked if I wanted a shampoo today without the explanation that it was the mvp treatment and would cost more. I simply just told them no thank you.
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January 2024 by Arturo Gutierrez
I got a haircut from Kiana and even though she was friendly she upsold me without asking me. I wasn’t sure if the shampoo was now included but she needs to ask when giving extra service that I didn’t ask for.
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December 2023 by Kayleigh Litke
0 Stars. Nice ladies but the hair cuts are terrible. Customer service when I asked for a refund was terrible. I was told the service was already done and I did not express my concerns last night. I explained to them #1 I did not want them to touch my childrens hair any more and #2 I was feeling so upset with all 3 hair cuts I couldn't even say anything. I was so ready to get out of there. It's so butchered my kids are embarrassed. My husband immediately put his hat on and hasn't taken it off. We have to go some where else to get it fixed. We will not be back.
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December 2023 by NightRacer00
Great stylists and great cuts. Just wish this store wasn't so busy with the wait time. Otherwise, a great place
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December 2023 by Falicia Arpad
Walked in between 1130am and noon to get my son's haircut. Was told the wait time would be an hour. At 245pm, my son still did not have his name called, and it was no longer on the wait list. We then told there was a "problem" with their system and my son was now 3rd on the wait list and it was going to be another 30 mins.
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November 2023 by Lucas Is Here
The smell of cologne in there is so unbearable I swear if I was prone to headaches I would’ve got one as soon as I stepped in there. They need to get a fan and leave the door open seriously. I’m sorry but it was just so terrible I have to be honest.
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November 2023 by Tom Floyd
You guys said the card machine wasn’t working and had me run my card 3 times. $126 dollars later your phones aren’t working.
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October 2023 by Samantha L.
Love the environment and my son's haircut was on point!
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October 2023 by Daniel Coe
I won’t trust the reviews again, my son ended up very unhappy with the outcome of his hair cut. He showed the picture of how he wanted his hair to look and it ended up 2-3 inches shorter than he had hoped for and the stylists must of had some vision problems because if I wasn’t there to correct some of the obvious mistakes he would have left looking like his hair was cut by a weed eater. I won’t mention any names but I rather drive 30 miles to an actual salon than trust sport clips again. What a waste of money and time. I wanted to call the stylist out in public so badly but chose to chop this mistake up to my own.
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September 2023 by David Hill
Dominique cut my hair did an awesome job very friendly with always go back to her again
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July 2023 by That One Guy Steve
Beth is amazing. She was super amazingly friendly. She was extremely professional and knowledgeable. She helps extremely with the process of figuring out hair styles for our son. He had long hair and she did an amazing job helping figure out the best hairstyle for him. A+. Give her a raise.
