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October 2023 by Patti Davis
Chris-salesman and every service person are the best!! Had so many issues with our 2022 Verona, got us in on emergency service and out in 4 hours! Everyone was so nice! Highly recommend Fountain Transwest!
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September 2023 by Michael Hughes
I first went there to get parts for my aquahot heater in my rv. Kelly was so sweet and helpful and also a huge shout out to Dakota in service who was so willing to take the time to answer my questions!
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September 2023 by Tanya Williams
This is an awesome RV repair shop. Starting with Brady and the entire front staff. You are welcomed with bright, friendly, smiling faces. I never give a review of 100% satisfaction because there’s always room for improvement. But, after dealing with a previous dealer/shop, Transwest goes above and beyond for their customers. I was traveling with my fur baby and they were also pet friendly as well. They did a thorough job and fixed my RV and gave excellent recommendation on another issue with my RV which didn’t need repair and they were correct, that problem went away. So, they didn’t charge me unnecessarily. I highly recommend Dakota Barber. He knows his job and he does it well. Thank you Transwest staff for a wonderful experience. Now that I’ve moved to the area, you have gained a customer.
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August 2023 by Keith Willy
Transwest is a gift to RV owners. They are extremely thorough and honest in their dealings. I am extremely excited to have found them to do proactive maintenance and repairs on our teardrop camper. These are great people and cannot recommend them highly enough.
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June 2023 by Flo Vannoy
Highly recommended!!! We are so pleased with Transwest. We had a couple of leaks ~ generator & power steering areas under our RV. Then, the Oasis water pump kept running but wouldn’t turn itself off. I called about 1 week ahead to set appointment. Keaton was friendly and very helpful. He explained, they don’t make appointments, it’s first come first serve. So we arrive Sunday afternoon and parked at their gate for the early “spot” on Monday. They have two buildings….. one for chassis’s and the other for RV house issues. They dealt with the leaks under the Coach. (bad hose and a loose connection). That was an easy !!Now for the house side~ Kelly in the Service Dept, was the BEST !! What a cheerful person!! What we thought was a minor problem… became a major one. Oasis pump shot and needs to be replaced !! ?. Kelly ordered the necessary parts, kept us informed along the way. She also dealt with the Extended Warranty Co. We found a hotel for 4 days. Picking up the Coach, we met Julia. Another delightful person. Everyone we worked with was just fabulous !!!We are very pleased with the repairs they did on our Coach. Thanks to everyone, we are back on the road to continue our travels!!!Highly recommended!!!
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June 2023 by Bonnie STMTS
Awesome service from scheduling to pick up. Always kept in the loop on statues along with changes to estimate if any. They are knowledgeable and estimates are pretty accurate. Work is done when promised too. Everyone Kelly Christie Julie and Patrick along with techs (sorry I don’t know your names) are great and go above and beyond each and every time. But I want to share latest above and beyond. Called Kelly Wed our passenger window was leaking and we are having tonsostorms. We were also leaving ythe following day for our first trip of the season. She got us in Thursday and said our RV would be ready end of following week. My husband gave them wrong date for trip. I emailed Kelly said can we have earlier in week since I need to get it ready and I was working end of week. She worked her magic got Rv back to us and with all the rain we’ve had zero leaking. This being such a busy time for them this is beyond the above and beyond. I hear horror stories about other places. We have. NEVER had a bad experience in the 2 years coming here and neither has anyone else that we have referred. They all say the same thing. We are blessed having this Transwest team here for us.
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June 2023 by Ronald Bryant
Awesome customer service, very trustworthy and the best mechanics, only place we take are Travato
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May 2023 by Julie Martin
The team at Transwest is outstanding. A great big thank you to Tony in sales who made our buying experience a pleasure, Kelly, Julie, Brian, Patrick and everyone else we have worked with. You are always the perfect combination of professional and friendly. We are so glad we bought our Winnebago from Fountain Transwest!
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May 2023 by Kendall Dudenhoeffer
I was traveling through the area with a stock trailer last week and had running lights stop working. I called them the next morning, after calling 5 other places that were booked out 3 weeks minimum. They got me in 30 minutes later and fixed my lights and wiring in 2 hours. The front desk staff was very friendly and accommodating to me and my pup. Their prices were very fair as well. Can't recommend this business enough!
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May 2023 by Julie Bohlender
I was traveling when my co2 alarm went off in the middle of the night. First thing in the morning, I called Transwest I asked if there was any chance they could replace the alarm. I was an hour and a half away! They fit me into their schedule and I was in and out within the hour! The staff is very helpful and friendly! If you need help!!! give them a call!
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May 2023 by Bob Mesler
Transwest Truck and Trailer in Fountain Colorado costomer service and quality is outstanding. I had multiple complex issues on my class A MH. Kelly at service was professional, kept me informed and ensured all repairs were completed in a reasonable timeframe.
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April 2023 by Jackie Cross
We brought our motorhome to Transwest. The service manager was very friendly and wrote up a report of the issue for the service technician. The service technician quickly found the source of the issue, fixed it, and sent us on our way with reassurance that all is now functional. Everything about this service was great.
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February 2023 by Bruce Clabaugh
Super staff, friendly and knowledgeable. Always use the Transwest location in Fountain, CO as they are generally easier to work with appointments. AWESOME??
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February 2023 by Edward Lumpee
A company is only as good as its staff. The crew in the RV service department at Transwest are top-notch. They are the reason I am giving a five star rating. They all go out of their way to provide friendly, efficient and professional service for their customers. Thanks to all of you.
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February 2023 by Ken Forehand
If only every service department was like the team at Transwest RV… I just had the Aqua-hot system in my Winnebago Tour 42QD repaired and WoW what an experience! This team is friendly, courteous and professional.I called on Monday and got a Wednesday (of the same week!) appointment (thanks Christy!). Every other place I tried was 3 or more weeks out.Within minutes of my arrival Kelly had the paperwork done and the tech (Dakota) was on his way to solving my problem. Things went from bad to worse with my system but the team at Transwest never blinked. I was kept informed of everything going on with the repairs and never had to ask what was happening or how much longer. They also worked with my warranty company.When all was complete they reviewed the repair with me, made sure I was satisfied the work was done and sent me on my way. I have never been more happy with any service center!I highly recommend the Transwest RV team - Christy, Kelly, Dakota and their co-workers.
