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January 2024 by JayDreamerZ
Customer Service is about the same as Comcast/Xfinity. I've been with this bank for years. I won't be much longer.Very poor experiences across the board. Customer service is the worst. There's also way too much crosstalk and confusion between their different offices. Now they appear to be selling my private contact info to third party companies to solicit me for credit cards. I hate this bank, truly.
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January 2024 by Pit Bull
The teller named Natasha Vargas is not really good. I was the only one there standing waiting and she talked to the other lady and used her phone before she asked me “how can I help you.” I was standing there 8 minutes. It’s ok if I am not in a hurry, but I am. She don’t even say “thank you.”
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April 2023 by Pamela Bess
For being an inside ATM easy to get in and out
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January 2023 by Peggy Haynes
Natasha is helpful and professional. A great representative for this location. ?
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October 2022 by Betty Huber
They are all polite and helpful at this location.
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October 2022 by Zachary
Horrible customer service, can't don't most things a normal bank can do. Every time I have to deal with a teller at UsBank I am more and more convinced it's time to change banks.
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September 2022 by Tanny Canape
They are very nice and polite.
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July 2022 by Zachary Allspach
Horrible customer service, can't don't most things a normal bank can do. Every time I have to deal with a teller at UsBank I am more and more convinced it's time to change banks.
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August 2021 by MOSES CANO
Horrible place. No workers available. Been standing in line for 30 minutes with one bank teller. While manager is sitting in office
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July 2021 by Elaine C.
Drove out here based on photos showing a USBank building and outside ATM. Turns out the photos are a lie and this is a satellite location in a Safeway grocery store. Recently dealing with a medical issue that makes it very difficult to walk. Was specifically looking for a drive up atm in a stand alone building. What a waste of time. Very frustrating.
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June 2020 by Denna Grimaldo
I wish all branches were like this location I am Spoiled with their customer service but yes I own A business and life is hectic but they always fill out a deposit slip and always so helpful one trip or call answered and always professional all other branches they act like they hate their jobs and I hate Driving to fountain but worth it for the customer service!
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September 2019 by Karon Archuleta
The manager Renee at this branch is truly amazing! Last few months she helped us out tremendously, without Renee would've been so hard. We moved to Florida about a year ago but still bank at US BANK in Fountain,Colorado.
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July 2019 by Isabella Powers
This place is amazing
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January 2019 by Priscilla Vigil
Always friendly!
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November 2018 by lindsey parks
This bank is terrible .!!! Do not even set up an account they us every excuse in the book to take your money i had them for years before they started to treat me like trash... i can't speak to much about this specific bank it's the institution and the call center.. i caution. Anyone who is going to open account it isn't worth your time, money or business. I would give zero stars if i could.
