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April 2024 by Nikolaus Bohnen
The employees have always been helpful with the extremely complicated gate, and gate code. I don't think it is the employee's fault that the gate it so complicated, they always seem willing to help.
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February 2024 by Taylor Oneal
This storage is used by a corporate business position in the event planning space, so it needed to be between the residence and Pueblo and the market community, which is in Colorado Springs. I did a lot of research to find the right location in between the two. I needed it to be climbing controlled, accessible 24 hours, preferably, and other than that it’s a pretty much no fuss situation however, this has been the most ongoing difficult situation because apparently at some point in time, someone hit the gate from the inside the exit gate I’m assuming they got locked in there probably because the employees have no patience or accommodation for people needing to access their things. Just a guess. So because the front gate (or the main gate, whatever it is, I’ve never been able to use it) is broken they shut it down at 6pm or earlier. I have asked when they’re planning to fix it, they say they don’t know, they’re ordering the parts, or they are Building it but not sure when they’ll be fixing it. Now instead of being able to access the inventory for events as I need I am racing around from pueblo to the springs then to fountain and back. They are generally flat and unhelpful and unsympathetic. I call if I am cutting it close and they generally seem bothered though I’ve never caused anyone to leave late. Today I felt further frustrated by the employees parking right outside their office but right in front of the climate controlled building’s drive up entry. Meaning slightly less convenient for me but maybe I’m being petty. It’s just obvious these people are not concerned with their customers ease of access or their general experience.
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December 2023 by James Bryant
Awesome place!
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November 2023 by Sidney Roll
I want to thank Kim for all her help setting me up with a storage unit 2 years ago in a time of need.She is always helpful,kind and a delightful person. If I ever need this service again I surely will come here. I would encourage anyone looking for a place to put your personal items this place is clean,safe and great management.
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October 2023 by Cleo Kohne
Kim was very helpful, it was a wonderful experience. I would recommend this facility highly. The customer service is exceptional. Thank you.
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October 2023 by Blake Mercure
Kim was helpful and sweet. Great pricing. Worth every penny
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September 2023 by Tammy Morrison
Wasnt able to sign,the remtal agreement get the code and unit # or find out where the keypad was to your facility.
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August 2023 by adam mccarter
Kim did an extremely awesome job getting me set up with a new storage unit. Kim was very hospitable and made the whole thing enjoyable I would definitely recommend this company to my friends and family thanks again! Thank kim for the wonderful customer service.
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August 2023 by LaVerne Patterson
Kim has always been indispensable and reliable every time I come to the office to make my shed payments. She's always been friendly and she gives me a personal hand printed receipt for my files. I really appreciate having Kim's personal attention when I come to the in-store what's the name of it secure care self storage.
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August 2023 by Ricardo Huerta
Kim was friendly and understanding. She worked with me with issues I was having emptying out the unit. It was nice to have someone who was calm.
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August 2023 by James Ordunez
Kim, in the Fountain, CO office was very helpful in closing out my account after we moved out of our unit. We may need a smaller unit in the future and this location is very convenient and affordable.
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August 2023 by Nena Alvarez
Kim is absolutely amazing as soon as I come in I walk out.Quick and easy process so thankfully 100% recommend.
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July 2023 by Janessa Estrada
Always willing and able to help with any questions I had along the way....
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June 2023 by Miguel Pichardo
Had great experience overall. Had an issue with keycode on facility gate that was resolved in a timely manner. No issues with storage for my vehicle.
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June 2023 by Jenisa Tilley
Great customer service! Have been storing stuff for over a year and no problems.
