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February 2024 by Mikala T.
Pets in this place are very miserable and it is sad to go into here. I am surprised they are even still in business. Staff are rude, place was messy, and run down. I love to shop local but this is one place that deserves to be looked in to. As a place that is a pet store they do not know how to care for them. All of the animals here are not given the care they deserve. This needs to be noticed by more people - the amount of good reviews astonishes me.
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January 2024 by Denicia D.
I shop here and it's FINE. The bad things are the puppy's are underfed. Solitary animals are held together, and Almost every animal is in an extremely small enclosure. The good things are, they have a VARIETY of different animals, and food. Their prices are raised VERY high but I think it's a ok place to shop.
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December 2023 by Jeannette T.
I've seen massive changes all for the better. I go in there frequently because I love their aquatic department and the staff is very helpful. Their fish and plants are healthy, and they have good variety; I would recommend them.
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October 2023 by Chris Owen
Visited for the first time today under unfortunate circumstances (had a fish tank break). The staff was awesome and the pets were amazing! Wish I'd have found this gem sooner!
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October 2023 by Jesse Heckler
If you can't find what you're looking for at valley pets then you're not looking hard enough. I'm waiting for a special order of tropical fish and will update next week about my experience.
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October 2023 by s l
These guys are always great. Their tanks always look super clean and they have a great selection of food and other accessories for your tank. I found the price of a skimmer to be lower online than what they had marked and the owner was kind enough to price match me as best as they could afford. I appreciate that since I would 100% always prefer to give my money to a local business.
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September 2023 by Izabella Phillips
Amazing selection of Pet Rats! They have hairless rats, Rex rats, blue hooded rats, albino rats, Apricot hooded rats, curly hair rats, black rats, and more. I always get my pet rats from Valley Pets! The prices are a bit high, but usually I’ll buy from Valley Pets regardless due to the huge selection of pet rats available. They have other animals such as feeder worms, fish, tarantulas, mice, lizards, and more. Animals are a lot healthier than Scales N Tales based on what family members have said. Great store, kind staff. Amazing place!
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September 2023 by Gary L.
Great selection and they take amazing care of their customers. Ask for the K.c, he is the man!
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August 2023 by Leilani Lucero
Completely blown off when asking about some of the frogs and reptiles in the store. When asking questions staff didn’t want to seem to assist or share knowledge in taking care of the frogs I was asking about staff seemed quick to dismiss and get back to what they were doing. A lot of animals that should be kept alone we’re stored together. The puppy’s in the back looked skinny underfed and we’re priced externally high. They could have sold a reptile or today but instead I took my business elsewhere. If you don’t have the patients to educate someone purchasing a pet maybe your in the wrong field.
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August 2023 by Adriana Powell-Rosa
Knowledgeable staff that really cares. The store looks small on the outside but on the inside it’s huge! There are tons of animals available from dogs to frogs and everything in between:))
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June 2023 by gracie
Absolutely sickening. The puppies all come from puppy mills and are extremely over priced sadly. I ended up seeing probably 50 Axolotls in tiny tiny to go containers. I am sick about this. PLEASE SHUT THIS PLACE DOWN. do not shop here
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June 2023 by Genie Lewis
Super friendly. Super nice. They were able to help me figure out what I needed for my cats eye infection. They had the antibiotics as well. Highly recommend..
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June 2023 by Jessy Loube
Went there today with my girlfriend and her son, Staff is very welcoming, knowledgeable and helpful, The one guy that took care of us really made us feel comfortable, This is definitely the place to go if you are a reptile lover / Exotic fishes. they have the most affordable live feeders in town as well. We ended up getting some horn worms and cricket. My partner's son is already begging to go back there and honestly I can't wait neither!
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June 2023 by Travis Towns
I go here every week for all my supplies. They still have the pop shop feel. But carry a wide variety of quality supplies and pets. Friendly engaged staff. Reasonable prices. Has the support and loyalty of our community
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May 2023 by C Grant
Went in today looking for a brush to help with my dogs shedding. It was refreshing to go into a store where staff was friendly and knowledgeable. The prices were the same as I was finding online at Amazon and Walmart but way better experience. I will be shopping here from now on. Thank you guys for the EXCELLENT customer service!
