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March 2024 by Amber Musick
This walgreens hardly has prescriptions available/ready. And you have to wait in line inside or in drive thru for 30+ mins. Honestly just go to Walmart that's what I plan on doing.
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December 2023 by Judy Berna
Received a automated call this morning that I had a prescription ready, so around 2:30 I waited in line for 15 minutes to get prescription. Drove 35 minutes back home south of Florissant. Later that evening around 4:30 I received another automated call from walgreens I HAVE ANOTHER PRESCRIPTION READY. Incompetent
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November 2023 by Frank Ortega
I always get great customer service.
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October 2023 by Sabine W
1 star is too much for this store. Appointments mean nothing to them. I'll get my vaccinations elsewhere. Snotty Customer "service" without results in over an hour!
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October 2023 by Erika T.
This location is always understaffed. I just stood in line for 30 minutes, only four people in front of me and then a woman cut in line in front of all of us because she works for DoorDash? This is okay with the staff. Give me a break.
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October 2023 by Nick F.
DO NOT USE THIS PHARMACYMade an appointment to get a flu-shot, ended up waiting for an hour. We ended up leaving when the pharmacist told us he didn't know how much longer we'd be waiting.Also, my 85 year old Grandparents' house has less dust bunnies than this Pharmacy. Everything behind the counter looked dirty and chaotic. Definitely don't trust this place to be administering medicine!
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October 2023 by Taylor D.
Absolutely horrible. Gotta be one of the worst pharmacies in town. Very rude customer service and unprofessional. Also, DO NOT come here and expect your appointment be honored. Had an appointment for a simple flu shot and after 50 minutes of waiting past my appointment, I asked a second time when I was going to be seen only for them to say they hadn't even processed me yet. Go somewhere else and don't waste your time.
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September 2023 by Jamie Conrad
This place has a long way to go. I wait 30+ minutes every time I’m in line, and without fail, I’m told every single time that I have to come back for my medication later. This is after giving them several hours after the script is sent. Not everyone can spend 1-2 hrs a day trying to pick up one med.
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September 2023 by Dawn Ambrosy
Been waiting hours at the store for my meds came here for convenience ended up a huge mistake
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August 2023 by Darien “Jeffery” Guzinsky
Don’t come here expecting any respect or decency, not aloud to speak unless spoken to without getting a rude look from the pharmacist employees, not to mention they pretended to not hear us after the fact.
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August 2023 by Jasmine Stevens
Terrible service waited in line for 45min.s to drop off a prescription the worker did not even try to move at a steady pace she took her time extremely slow as if there wasnt a line of people. She should not be there if she doesn't like her job. The lady in front of us had a broken leg and was waiting even longer she was so upset and in pain they only had 1 medication ready for her which means she has to experience this bad service again. I also heard the other worker state that another worker missed placed medications in the wrong area. This is very unprofessional. I looked on indeed to see if they were hiring for help but noticed nothing was available at this location. Bad workers can give your facility a bad name. It's important to have medications ready for patients in a timely matter. I'm sure what the company is going through at this time but I would definitely remove or replace the worker that is below performance level. Expectations should be exceeded.There was no strive. Her face showed it all
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August 2023 by Joel Dulaigh
Poorly managed, inefficient processes result in poor customer service with very long lines. Their own systems don't seem to be internally connected. Horrible customer service.
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July 2023 by Tanisha T.
The most insane wait times in the drive through. Of all locations I've ever been to. Always spent over an hour in the drive through. cars wrapped around the building. tonight I waited on 45 for one car alone as she said she was " calling and trying to work with insurance. providing updates every 10 minutes" Rather than asking he come in. or return. holding us up until we'll after closing. . not professional. sick people stacked up after 9pm waiting patiently for their medications and this is an all the time thing at this location with time management. lack of professionalism and nothing seems to be getting any better
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June 2023 by Nona Schreck
I don't understand why the Walgreens pharmacy in fountain has went down hill so bad, I was told to call this morning about my husband's prescription to see if it was ready and guess what the recording says the pharmacy is temporarily closed... so I guess he goes without his meds. This is ridiculous because I can't go anywhere else to get it because it's a controlled substance.
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June 2023 by Google user
Have tried to get my medication multiple times to show up and there be a sign saying the pharmacy closed early. I work 9-6 I can't get my meds if the pharmacy closes at 6!! This happens literally all the time. Calling Walgreens is no help. I'd rather switch to somewhere more expensive and actually get my meds.