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December 2023 by Jamilla C.
Zero star's I wish I could give I will never do Walmart pick up here ever again it's shitty , slow and a waste of my time . I waited a whole hour in the parking that was full and had no spots available to park called after waiting 35 minutes to let them no where I was parked and what car I was driving they said we will have your order out shortly 1 WHOLE HOUR and 10 minutes later still nothing !! mind you I placed my order for 5:00pm pick up got here at 5:30/ 5:40 and it is 6:59!!! and I'm still waiting ! went inside they told me they can't hand me my thing it's not aloud I have to be at my vehicle this shit is crazy!
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August 2023 by danny i.
i do not recommend this walmart once i stepped in the walmart and i got blasted by water then i got hit with a ball then got lit on fire i do not recommend this walmart but they do have takis
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August 2023 by Vanessa R.
On 08/07/2023 I had a grocery order for pick up at 4PM. I was notified it was ready around 3:50, we arrived at Walmart pickup in space 13 at 4:15. It's currently 5:40 and I have called them 3 times to inquire why we haven't been given our groceries. The woman on the phone was rude with her tone though I was calm cool and collected when addressing the situation. She notified me that "a screen of other people need their groceries" suggesting that others have been waiting longer than we have so we must wait. Understandably. We are still waiting. It's 1.5 hours past the intended pick up time and we are still parked and waiting. I followed up with a final phone call after an additional 20 minutes of waiting and the answer didn't change. I'm not sure what the complication is but for the time we've spent simply waiting I wouldn't have minded if they notified me they aren't able to get me groceries timely so I can get them myself. That's never been a problem. Rather they're dragging out the delivery to the car and treating me poorly with condescending comments. It's upsetting because I must go to work and the 2 hours I had before my overnight shift tonight was to be spent cooking dinner for my family and preparing for the night. It's distressing that now my groceries are warm and waiting for me and no one is able to simply wheel it to the door where I could even wheel it to my car unload and wheel back to their door. I have extended my own hand to helping them complete the order to cross a task off their list but they've essentially slapping that hand of help away and continued to waste my time. Do not place grocery orders with this location if it's during normal business hours, I recommend having them for pick up during the last window of the night (2100-2200) or they will fall behind significantly putting their team and customers back hours.
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June 2023 by Chris L.
This location is complete trash. The shelves are habitually empty with maybe 3-4 employees scattered throughout trying to restock shelves while anywhere from 6-10 mindlessly wander around the self checkout area and another half dozen futily attempt to fill online orders from empty shelves.
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March 2023 by Mark C.
I went into the auto service dept to get a simple tire repaired which was purchased earlier at the Walmart supercenter in Mesquite NV. The tire was not holding air . A simple 15 minute fix. They were not even that busy at 10:00 am. He never told me that it would take all day. When I returned 4 hours later he made like everyone that had appointments came first and I had to wait. He said I was rude for me getting upset that the service there is so bad. Don't get anything done there because if something is wrong you wont get it fixed. I've been going there for years and now there service sucks.
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August 2022 by Lindsay J.
customer service SUCKS. you guys need to train your employees better. went to customer service to return something and multiple times I've done this the ladies "helping" are just completely rude for no reason. why do you have such an attitude for no reason? if you can't process the return tell me in a respectful way or explain why. not like I'm stupid or like I'm annoying you. time and time again this has happened and now I'm convinced its the training from Walmart to these employees. I guess if you're going to buy something from Walmart don't ever plan on returning it for whatever reason.