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March 2024 by Krystal Kranes
We were just trying to have a fun weekend in Winter Park, and I have a service dog that is very well behaved and wasn't around food or anything. We were having 2 sandwiches made for our family in the deli, but while we were waiting the assistant manager, ushra, was VERY RUDE and inconsiderate and it's really sad that we get attacked for no reason. I don't know how to spell her name because she refused to give me her information or her managers information when i asked. She said we weren't allowed in the store with our dog. We explained he was our service animal, and she started asking a bunch of questions about him. Then she said she didn't care, that she was kicking us out of the store. There is a reason why my boyfriend has a service dog in the first place so this made my boyfriend shut down and he left the store. This is not how an assistant manager of Safeway should treat disabled people. Just about every time we go into this Safeway, there are other service dogs, but nothing is said to them so she was attacking us. Maybe she was having a bad day, or maybe she's always like this. I talked to the store manager, and she lied to him and said she never kicked us out of the store. It really put a damper on our weekend. Life is stressful enough, so when you try to get a couple fun days away from home its hard. Then people treat you this way and it's even harder to relax, it's just sad, especially when she was just trying her hardest to be mean and hateful. Everyone else at that store is so sweet and we never have any problems, so this one lady makes the store look awful. I hope something is done about this.
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March 2024 by Curtis Kline
The pharmacist refused to check me out for ear drops, even though the lines at the front of the store were 30 minutes or more. It would have taken her one minute.
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February 2024 by Eka Prasetya Putra I Putu
The thing and stuff are fresh but unfortunately need more asian’s stuff like my favorite noodles INDOMIE ?
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February 2024 by Hollis Malkowski
It’s shocking to me that this grocery store is better stocked than the same Safeway in Denver. There’s no reason to a grocery store in the mountain should be better than one in the city. I need to fix this ASAP.
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February 2024 by Michael Schmidt
As a local teacher, I can't afford to get groceries here and this is the only grocery store in town.
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February 2024 by Shay Culbertson
This is an excellent grocery store with many delicious food options & friendly employees. We were impressed with the quality of food and the helpfulness of everyone who works there.
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February 2024 by Anders Bradford
Good store.
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January 2024 by Deborah Heines
Decent grocery. Pre prepared food looked a little sad but they have a good selection for a mountain grocery store. And a Starbucks
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January 2024 by Alexa Sandford
This is a great location. I like this store.
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December 2023 by Peter Eyres
5 stars for the stores deli. Sarah the manager, as well as the other workers in the deli department were extremely helpful and courteous. I was struggling to figure out what I wanted on my deli tray for a party and they helped me plan the perfect assortment for my guests with all their dietary needs in mind. The breakfast burritos the deli puts out in the morning are also delicious and one of my favorite things to grab in the morning before work. It's that quality service from the deli and its manager that set the Safeway in Frasier apart from other stores in the county for me.
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December 2023 by james may
This store has really turned around in the past year, the new manager is doing an excellent job. As a life long local I can honestly say this location has never looked as great as it does now not to mention all the employees seem to be a lot happier. Big shout out to the store manager! And as always the deli crew. Absolutely love stopping by to get a hot lunch and always greeted with a warm smile!
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December 2023 by Sparrow
So, my daughter graduated university and for her party I bought several dishes from the deli at this store. It was my first time here and as an outsider I was a bit skeptical but my GOD! The food and the staff at the deli were the most pleasant, professional and exquisite experiences I've ever had! The food was a kick at the party, too. BIG THANK YOU to the deli staff for all of their hard work. You guys bring a lot to the table! (literally and figuratively!)
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December 2023 by Jannita Franks
This place is ridiculous. I have lived here for 2 years now and I have employees that cash checks for more that $500. I go into the store with a $212 refund check from my university because I take online classes. And they couldn't cash my check. When I asked the store director why He says because it's over $200. That makes no sense. But the real reason is because IM BLACK!!!!
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November 2023 by Louis
This place is a dumpster fire for sure.Never seen such poor customer service and incredibly rude employees and the store manager is a joke, albeit a short one, more like a petulant snowflake schoolboy. Asked for help and was completely ignored. Employees just tell you to shop elsewhere. Tried to email Safeway but after you enter your information and detail your experience it won’t allow it to be sent. Clearly a systemic problem. If you call they take your information and promise to follow up. Don’t hold your breath. Guess I’ll just drive a little further to City Market. Pathetic customer service and management.
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November 2023 by Walker Nisi
This 5 star rating is for Rick, who was working the cashier this eve - 11/20/23. He was very kind & patient during a very busy night ahead of the holiday. I wanted to use a generic coupon (from gThankYou) that can be redeemed at a number of grocery stores and he was very helpful in processing it even though it was new to him. His manager, Ausra, was very hard on him because a line formed behind me while processing and I believe her mistreatment of Rick was unwarranted.