-
January 2024 by Brian G
Patrick was incredibly helpful! Great salesman, probably bought 2x the stuff I came in for but it was all stuff I needed, and his knowledge was very helpful. Great customer service I'll be coming to this NAPA now on because of Patrick solid dude! The man deserves a raise, promotion or something!
-
January 2024 by Luke Prien
They had everything I needed for a '94 Ford F150
-
November 2023 by Sal Rivera
These guys are very knowledgeable about vehicles. very helpful ? great costumer service
-
October 2023 by holly martin
I cannot express my gratitude enough for the exceptional service I received at Napa Auto Parts in Frederick, CO, specifically from Patrick. I found myself in a tough spot when my truck wouldn't start, and I happened to pull up to this location after hours. Patrick went above and beyond, taking his personal time to assist me and get my truck running. He was not only kind and considerate but also incredibly informative, explaining the issue and the solution. What really sets Napa apart is the exceptional service they provide through employees like Patrick. Because of him, Napa Auto Parts is now my go-to auto parts store. I can't thank Patrick enough for his outstanding customer service and support. Highly recommend this location!
-
September 2023 by Ben Culver
The employees have been very helpful and friendly to me, and they typically have what I need in stock. I'm a happy customer.
-
September 2023 by Janet Sena
Best place to go.. love the people here they're very friendly nice and knowledgeable
-
May 2023 by Will Tanquary
They always have what I need. Or they'll get it for me.
-
May 2023 by Carlos Jimenez
Walked in and stood around the counter waiting for 15 minutes thinking the guys were busy but nope nobody checked in on me so after wasting 15 minutes I get my new battery and ask someone to put it in, they said “we don’t got the man power for that” yet there is 5 grown men I can see walking around. Sense I had to put the battery in with no experience and the wrong tools I broke the battery terminal. I’d give them a 0 if I could.
-
May 2023 by Samantha Mccleskey (Sam)
Great people make u feel like your family I love it
-
February 2023 by George&Betty Molloy
Recently my car was damaged when someone backed into me. After all the repairs in the back including a new rear window washer, stopped in and Vince sold me some new wiper blades. He even offered to put them on for this old lady and her disabled husband. Well Vince should not be allowed to touch cars! He broke the brand new washer mechanism putting on the blade. Just had that repaired over at Brakes Plus, they rock and fixed his incompetence. Thanks Vic and Mike at Brakes Plus.
-
November 2022 by joel burbas
If I could leave less stars I would. I have a 95 Chevy 3500 one of the most common trucks on the road. I have been to this store several times over the years and they never have any parts for my truck and can't even order them. The only service they have ever been able to provide me is making hydraulic lines which they charge way too much for. It takes them literally 5 minutes to make a line. Today I went in at 5:30 a half hour before they close and they told me they can't make a line that late in the day. It boggles my mind how this place is still in business. #NoAutoPartsAvailable
-
November 2022 by AvengerVODS
Terrible customer service don’t waste your time at this location. Go to Longmont they are nicer
-
October 2022 by Celtikchic7 yep
Great help. Easy to get what I needed. Thanks guys
-
August 2022 by Ian Weese
Good local Napa store with knowledgeable staff. Prices are a little higher than competitor stores.
-
July 2022 by Victor Riv
I wish there was the option to not leave any stars, came from Lafayette to turn a couple of rotors as the Napa in Erie can’t do it due to construction, older guy with glasses was more worried about lunch than work, when I got a call from them, they told me that they couldn’t turn them, took them to a place in Longmont where they told me that the rotors were within specs and that Napa in Frederic were simply lazy, don’t buy here if you love your car.
