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November 2025 by Elizabeth Weinstein
If you’re not having your Toyota serviced at Stapp, you’re missing out on the BEST!! Friendly, efficient, knowledgeable, clean and comfortable!! I would never go anyplace else!! Highly recommend!!!
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November 2025 by MF J
I have an amazing time coming to this dealership the receptionist are amazing Alejandra helped me with all my needs. Thanks have a nice day !
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November 2025 by Milo Aukerman
We loved working with Leslie, she was very knowledgeable and friendly
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November 2025 by Janice Taylor
Stapp put on new brakes in my truck about 3 months ago. I had a concern, took it in for them to look at. They gave it a good looking over, made sure everything was right, addressed my concerns. Then they washed and cleaned my truck inside and out. Total bill: 0. Stapp is always going above and beyond. Can't go wrong here. Thanks for the outstanding customer service.
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November 2025 by Noah Wells
Fantastic! Service department is very helpful!
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November 2025 by Erin Couper
Excellent customer service!
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August 2024 by Juan Vigil
We just bought our third car from Stapp and the experience was once again amazing. Whitney Wolfe was honest, straightforward, and helped us find the vehicle we wanted. Although our trade was damaged by the hail storm in May and went in for repair, Whitney kept us updated about when the new vehicle came in as well as us giving her updates. All of the management team understood the situation and worked with us while the trade was getting fixed. Once everything was finalized with the trade as well as the deal for the new car, Whitney walked us through everything with the new car and answered all our questions. We really enjoy working with Whitney and will always remain her customers for any future purchases.
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August 2024 by Jaren Deeter
Leah was extremely helpful with some financial issues i had. She made it a very painless process. Any more questions on my toyota, I'm calling Leah!
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August 2024 by Kiran Kharel
Let me start by saying I never write reviews but at this point with the lack of accountability and willingness to help I have no choice.
I’ve owned three vehicles with the 2GR-FE engine, and this is the first time I’ve experienced a persistent knocking noise that has plagued me for the past two years. Unfortunately, despite having an extended warranty, Stapp Interstate Toyota has failed to provide the level of care and service that a Toyota owner deserves.
My recent experience with this dealership was particularly frustrating. I brought my vehicle in for the ongoing knocking noise issue, only for them to replace some skid plate clips and tell me the problem was fixed. However, within two minutes of driving away, the noise was back. This has been a consistent pattern over the last two years—every visit ends with them claiming they can’t replicate the issue, but then the noise (the engine knock) returns when I have the car.
Adding to the frustration, the dealership has now suggested sending my car to Wyoming for further inspection, expecting me to cover the gas and any potential damages. Their reasoning? Their technicians supposedly can’t spend enough time test-driving the vehicle to hear the noise. Given their past actions, I seriously doubt they spend more than 10 minutes checking my vehicle during each visit. Last time I test drove with a technician for the knocking noise, and he wasn’t able to hear it. All he did was top off the coolant, which by the way was according to him “very low”, and yet raised no red flag for further inspection. And then just 2 months ago I had white smoke blowing out the back of my car…but I guess it’s all unrelated.
It seems this dealership wants to cling to every penny they can without extending any help to the customer.
There is no care for the customer here, this is a business at the end of the day but safe to say the dealership and Toyota has lost a customer.
It’s incredibly disappointing to see such a lack of care and accountability from a dealership that represents a brand I used to trust. I expected better from Toyota and certainly from Stapp Interstate Toyota.
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August 2024 by T L
I worked with Louis and he was great. He took the time to go over every detail during our test drive on the rav 4. New vehicles seem to sell fast at this Toyota and I wasn’t able to find the one I wanted. Every rav 4 that I wanted had a sell pending.
Get it before it’s gone!
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August 2024 by Steve Collins
Leslie was very helpful
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August 2024 by Connie Delventhal
Ask for jacline very honest on your Toyota car I would recommend her any time
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August 2024 by Dale Olson
Knowledgeable certious and treated us with respect.
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August 2024 by Carlos Vargas
This place is amazing. One of the last, if not the last family owned dealership around. The staff is very friendly, approachable and professional. They don’t ambush you as soon as you pull up. They don’t push anything you don’t want on you. They might not have what you need there but will try and get it for you.
If you’re in the market for a new car or a new to you car, go see them. Ask for Julia or Leslie and they will 100% take care of you with absolutely no pressure at all.
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August 2024 by Sam Gilmore
Anthony was great! Extremely helpful and friendly!
