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March 2024 by oscar rivas
very very bad services and the person we deal with this time was not a professional didn't even know much about many situations in our taxes, so disappointed on this company, to the point that we are going to take our taxes to another company just to make sure they where done correctly, because we trust our taxes ?? in a professional company but fell like we where just taking advantage from this ?tax preparation person
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June 2023 by Gail Taylor
extremely capable. easy to work withsolved a tough situation in a way that left everyone happy.
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March 2023 by Kimberely Sanchez
The tax preparer was nice but the fees are to high
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May 2022 by Joni Bauer
Kari handled my case thoroughly and professionally and with warmth and friendliness!
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April 2022 by Rye Griffin
DON’T USE H&R! Worst tax experience we have ever had. Literally paid three times as much as usual and they saved us zero money. Who charges per document!? $15, $20, $35! Per document! Are you kidding!? Their business model is insane and unfair. Do yourself a favor and do your taxes online so this company can fizzle out and cease to take advantage of people.
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April 2022 by Aria Skye
Met with Kari and she was very helpful and straightforward. Will definitely be back!
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April 2022 by Pat Carlson
Joe is proficient and accurate. Maximize my experience.
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March 2022 by Lyle Y.
Be careful when using this location. The first time filing, the agent didn't file my return correctly. I went in the second time and he got my return wrong again. While trying to fix the mistakes, the IRS kicked out my return, and had me go with a paper, "amended return". It's been almost 11 months and still waiting on the IRS. I just want locals to be aware of this office, so you're not in the same boat as I.
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September 2021 by Nancy Tisdall
We talked a bit and they never called me back.
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June 2021 by Roger Abdella
After dropping our tax paperwork on April 1, we were told it would be one week. After that week, there was an extension on the deadline and we were told to give them one extra week. We then didn’t hear from them for two weeks(end of April) and were told that it would be done in one more week. As of today(may 11, a few days before tax day) we are calling for any information with no return calls. With no communication, I have rarely experienced this level of unprofessionalism. I am going in to get my paperwork back today. If they reach out for any communication I will update this review.
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June 2021 by David Tyler
Good but the software is almost incompatible.
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May 2021 by Bob L. Phishmann
Took weeks for them to do my taxes, never responded to calls, told me someone would get back to me on days the weren't even open, and charged me out the nose for the privilege.
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April 2021 by Michael Wagenseil
Michael prepared our taxes in the past and he was fantastic, personal and familiar with us. Unfortunately he is no longer with H&R Block. We were assigned to Dayna she was nice but only available one day a week and couldn't work past 1800 to talk to me on the phone. It was like starting from scratch
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April 2021 by Paul Nygren
Professional, informed and informative. Great experience. Thank you.
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April 2021 by Grant Ross
The professionalism and thoroughness of the tax preparer, Joe O'Malley.
