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January 2024 by Rodolfo Chavira
Nice guys helping there very friendly is good to see new people working there
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November 2023 by Ruby Halpern
10/10 would recommend this place! The staff were so knowledgeable and so kind. I know next to nothing about cars and their patience with my questions was above and beyond. Thank you so much for your help Forest!
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November 2023 by onemoreokie
This guy wanted to argue whether oil ever goes bad. They were “put out” that I wanted oil produced in the current decade. Why would I pay $15 a quart for oil that was made in 2016 when the manufacturer and their auto parts competitors website clearly states that after four years not to use the product. It’s 2023 almost 2024, I’m not why they’d have product so old with different packaging laying around. Customer service skills weren’t real good. I didn’t feel like I was asking for much and he wanted to argue. I’ve had better experiences with some of the other counter guys.
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November 2023 by Lynnell Sherrick
Sold us the wrong part. They would not help or replace the headlamp bulb or recommend anything. We were traveling thru. 3 people working came in 30 min before closing all standing around talking but yet no customer service at all. Then they closed before we realized we were guided to the wrong part that they looked up and retrieved. Poor poor customer service for travelers and I would presume for locals as well.! Boycott
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September 2023 by John Ruttley
The new “weekend manager” is a joke. Tried to get a temp hose to splice my fuel line to get me out of a pinch and he refused and kept trying to shut down ways I could get it to work while I was discussing ideas with another cashier and when I told him to mind his business and dropped an F bomb he called the cops. NAPA should hire people that want to find solutions, not shut people down.
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August 2023 by Paul Meshak
We blew a brakeline and coasted into the parking lot after hours here, but come first light, the staff here had us back on the road in no time at all. Very pleased with the service.
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June 2023 by Savage Mustelid
Super friendly, helpful and professional guys. Go here for your car parts.
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May 2023 by Matthew Shell
Great Napa store. The staff are friendly and very knowledgeable. Usually they have what I need in stock but if not they can usually get it in a day or two. Best auto parts store in Summit.
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April 2023 by Matt Fleshman
These guys are always helpful. They know there stuff!
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March 2023 by Ben Lehrman
Ronnie was really helpful and took the extra time to recommend and demonstrate the right tire traction product I needed when this tourist was freaking out due to an impending snowstorm
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March 2023 by Troy Zandes
Had exactly what we needed. Service was great
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January 2023 by B Reed
Bill was awesome cant say that enough. Thanks for getting me back on the road Napa team.
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January 2023 by Wilian De La Cruz Jiménez
Very nice people. Good service and friends ?
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January 2023 by Jessica Jessica
Awesome people, good prices.James was very helpful!Closed on weekends due to short staff
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December 2022 by Aaron States
Knowledgeable professionals. If you're in the mountains and you need parts for your vehicle Napa is the place to go!
