May 2020 by Michael Nash
Talked to Diane about a mistake on my w-4 tax form even though I claimed 1 both state and federally my taxes were not withheld because of an error. When i tried to ask how we could resolve it (since i had reached out to a CPA for advice, I was informed it was negligence on their part) Diane hung up on me instead of trying to come to some mutual arrangement. Upon further investigation the company and I are both liable for the unpaid tax bc you can't take an employee's word on the claim of exemption, it must be proved by the company. Also since i was claiming myself that was a contradiction as well to not withholding. I'm still waiting to hear back from Diane or Brad it would be great to come to some agreement since we're all locals Its put me in a bad spot and for a company to just hang up on a customer instead of resolve the issue is just unheard of! But these are unprecedented times.