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November 2023 by Kim Woynowskie
Excellent friendly staff.
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October 2023 by Joel
I deposited a large check from my insurance company for a accident payout and BMO placed a 7 day hold on the check even though I provided a phone number for BMO to call from my insurance company to verify funds. The BMO employee did NOT call to verify funds, she did NOT even look at the paperwork I provided along with the check that had the phone number to call to verify funds. The most unprofessional thing about itis that i was not told that a 7 day hold would be placed on the check until after the deposit was made. Definitely closing my accounts.
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September 2022 by Tyler Kiesow
The Fruita branch has the best and most outstanding customer service. Thank you! ?
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September 2022 by Sheila Sylvester
Excellent customer service!
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October 2021 by Dutch Kell*y
The memory of a few people and a few years of my life The Bank changed its name a few times over the years. I'm going to stick with my bank I have an account already
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September 2021 by Jacob Radebaugh
Manager and staff slow and rude
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June 2021 by AUSTIN GOODMAN
This bank sent me on a wild goose chase to open a completely federally legal hemp business account, then denied my account after 6 weeks of waiting.
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June 2021 by CUSTOMER SERVICE
Lazy bank. Wouldn't recommend.
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April 2021 by *Dutch *Kelly
The memory of a few people and a few years of my life The Bank changed its name a few times over the years. I'm going to stick with my bank I have an account already
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March 2021 by Entrepreneur Time
When I was going to the bank I called first and they were very respectful and kind and when I walked in I was nicely greeted and they haloed me very fast. I would highly recommend this bank.
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December 2020 by Sir Cosmic Sloth
If I could leave zero stars I would. My father passed away a few weeks ago and I needed a notary asap. I walked into their open lobby and was greeting by smiling faces. I asked how much the charge was to notarize my single paper and they asked if I was a member. I said no and they said they would absolutely not notarize a form or even charge a fee. They said I needed to be a member no matter what. I went over to Bank of Coloramo and they notarized without membership and were super understanding. Never going to that bank again. They don't care about individuals as human beings, only the bottom line.
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June 2020 by Dennis MacKay
Do not use this bank to do small business banking with. Recent policy changes including new overage charges, min balance requirements, etc. were added to my accounts post COVID-19. This seems a strong indication of cost recover tactics pointed toward making sure they get the best spot on the few life rafts offered during a sinking ship scenario when a banking system starts "taking on water" and thus seems a movement in that direction. The staff there have been decent to me over my years with this bank, but now it has become too expensive to bank there for a very small guy to function with them as a bank to use for small business. It was a nice relationship for a couple years, but now the return of Gold to back the US Dollar again on the near horizon seems to have made the roaches begin to scatter! I predict a closure of this branch by year's end.
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June 2020 by Blake Wiebe
Tried to make a deposit of $216 onto my card at the outside ATM and was told deposits must be made at my institution. The machine gave me back $116 and as far as I know I can’t get my other $100 back. Worst of all, I don’t think a receipt would be enough to prove it. I was trying to order something online and now I both can’t do that and I lost $100 to this trashy ATM
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March 2020 by Maggie Heiser
While this bank is convenient located in the local community its staff could gain from a customer service class. I was rudely spoken to when I arrived early to bank for my company. I just went to drive thru for some change and lady said " we open at 9am we will help you at that time and walked away from the window. " THANKS! Good morning.
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June 2019 by Cuco gonzalez
It would be nice if they closed until 6 on fridays
