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October 2023 by Samuel Craven
Owner wanted me to share details so here we go....truck no run, took to volvo people, they make truck run lol
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August 2023 by DAVID YU
This location has very friendly people and professional service. got my truck in out for 1 days to fix the water pump and coolant problem’s , quick service don’t have to wait a lot
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February 2023 by Zorro
If you have option of avoiding this place please do so. They hold my truck for 2 days and the manager promissed if I will stay 2 days they will finish it. But after all they only replaced water filter and fixed 2 wires in the axle. for this they charged me 1400$ :) only labor cost of 2 hours cost me 800$, In addition I stayed 2 days at that shop. They just streched the time and those 2 things they did it before closing the store. So sad that these people know that we are the drivers dont have option and no matter what we will stay, Dont abuse please
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February 2023 by Trace Fair
Just picked up and paid for my bill at Nextran Truck Center in Fruita, CO. I do not do reviews, usually, but this one I felt consumers need to be warned. I came in and asked them to replace a few parts, plus other work, which I will not discuss because it is not where I am concerned. I told them to replace these two items. They charged an hour, for each item, for diagnostics, to replace parts I just wanted to have replaced. When I discussed it at the cou ter they said we don't just replace parts because the customer asks, would not remove the charge, and $374 later, I am paying for unsolicited services and labor, plus the installation cost of the part I requested. GOUGE, GOUGE, GOUGE.
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February 2023 by George Etchart
Customers BEWARE!!WILL NEVER do any business with this place again!!From service department to parts department, TOTALLY over priced and problems get unsolved.Absolutely Horrible!!
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October 2022 by sarah chidester
Called these guys because we had a coolant leak we couldn't find, and a couple of air leaks that needed repaired. They got us right in the shop within an hour of being there. Pressure tested the coolant system and found a Crack in radiator. These guys didn't waste any time repairing the truck. Put new radiator in and fixed the aire leaks in same day. Both Luke and Mike were helpful and kept us informed of what was going on during the day. Less than 10 hours in shop total. I can say driving for 20 years we have our preferred shops in country to try to make it with issues that need repaired. This will be one shop I add to the very few that I hope I am close to in the event of a breakdown.
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August 2022 by O. Najera
Where do I begin... limped my truck in for some AC repairs. I knew that I had other items that needed to be addressed as I had purchased my used Mack from others that never took care of her. Nextran Mike, and Warren took me in and welcomed me. Ac was repaired and $14,000 was what it was going to take to fix. There went my career. Mike asked if I had a warranty of any kind. I did. But it didn't look like the company would cover the costs. Mike took it upon himself to personally speak with the warrant company. He ended up getting them to cover almost $9000 of the repairs. I passed out! My truck is running like it has never run before. I owe these great mechanics, and top of the line front end folksy livelihood. I will be coming back. Thanks guys!
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January 2022 by Jason Gaskill
Only use this place for the service department, so I only have experience with that department. They have always been helpful and get my employers trucks fixed in a timely fashion. Mary in service is very helpful, and friendly. Overall they do a great job.
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December 2021 by Artur Khachatryan
Very happy, Michael the manager is great. Great. service and parts are excellent. Very happy with the total package. Qualified personal.
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November 2021 by Rad Aleks
People are awesome at this place. Had a bad fuel few days ago and my truck was struggling badly up hill. I wanted to do a full service oil change and fuel filters all together. I called in and they were totally booked for the day. Asked them if they can at least help me with the fuel filters replacement. People were really kind and cooperative to say yes, you can come in. Thank you everyone God bless you. Unfortunately, we don’t get this kind of service in every Volvo/Mack dealer shop. You made my day guys and helped my driving go smooth to the end of my destination. Five star to anyone I’ve met at this location.
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September 2021 by Radko Aleks
People are awesome at this place. Had a bad fuel few days ago and my truck was struggling badly up hill. I wanted to do a full service oil change and fuel filters all together. I called in and they were totally booked for the day. Asked them if they can at least help me with the fuel filters replacement. People were really kind and cooperative to say yes, you can come in. Thank you everyone God bless you. Unfortunately, we don’t get this kind of service in every Volvo/Mack dealer shop. You made my day guys and helped my driving go smooth to the end of my destination. Five star to anyone I’ve met at this location.
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September 2021 by Ruben Sanchez
Very helpful in a bad situation they have a nice drivers lounge and friendly staff. Allowed over night towing and hopefully will beable to get to my truck today.
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August 2021 by Reno Rob
Outstanding customer service I really felt like they were concerned about my situation. Mike the manager and Chris in parts and Steven in service plus the mechanics that worked on my truck are "A" number one in their prospective jobs.
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July 2021 by Radko Aleksandrov
People are awesome at this place. Had a bad fuel few days ago and my truck was struggling badly up hill. I wanted to do a full service oil change and fuel filters all together. I called in and they were totally booked for the day. Asked them if they can at least help me with the fuel filters replacement. People were really kind and cooperative to say yes, you can come in. Thank you everyone God bless you. Unfortunately, we don’t get this kind of service in every Volvo/Mack dealer shop. You made my day guys and helped my driving go smooth to the end of my destination. Five star to anyone I’ve met at this location.
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May 2021 by Cowboy Kris
If I could give these guys 10 stars I would.. Best shop experience that I have ever had. The most honest hard-working, trust worthy, solid performance with down home hospitality. You won't find a better shop anywhere. You are greeted as a friend and when you leave you are family. My hats off to this shop and it crew. Amazing work. Thank you so so much. My truck never ran better!
