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October 2025 by Andy Connell
Drive up ATM never works! ATM is either out of cash...won't take deposits or just doesn't work all together.
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August 2024 by Michael T
They used to be a really good high service bank. Now you sit on hold forever. You don’t get to know the officers that we used to and their rates are definitely below what you can get other places. I’ve been with them for 30 years and I’m contemplating a change.
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June 2024 by Damion King
Really Friendly Staff, they go out of their way to provide great customer service.It feels more like a credit union than a big bank which is why I will be here forever.
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April 2024 by Jonathan Vaughn
How can you get anything done at the bank when it closes at 5pm. Especially when certain things have to be done in person. Very frustrating considering most people are off work at 5.
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March 2024 by Tessie May
This is my FAVORITE 1stBank branch in all of Colorado ?❤️.April and Gabby helped me with my accounts to prevent fraud after my car ? was stolen in Glendale, Colorado.They immediately caught transactions that were fraudulent and saved me a huge hassle. I am forever grateful and thankful for April and Gabby.
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February 2024 by Alex Courchaine
Half the time I go to use the ATM it's out of order.
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February 2024 by William Pace
I have been a customer here for years and the staff treat me like family.
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January 2024 by Billy
I have been a customer here for years and the staff treat me like family.
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January 2024 by Chintushig Choibat
Opened an account on January 5th, the banker told me I should receive my debit card within 3-5 business days. Today is January 16th called customer service to find out it takes 10 business days. Customer service lady was just straight rude. I asked her to check on the status of the card. She was irate the entire time. Saying I can’t and won’t check on the status. If the right information was given at the time of account opening, it would not have caused such an inconvenience. I would not recommend this bank whatsoever.
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November 2023 by Lynn Mitchell
I've been a 1st Bank customer for over 16 years. The people are friendly and helpful. If I need to wait, I don't mind. Great customer service
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July 2023 by Jonas
Customer service is very good. Tasks I thought would be long and confusing were handled swiftly and with ease.
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July 2023 by Brax Rohde
Kind and friendly people, quick and fast transactions.
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October 2022 by John Robey
I hope the new banking regulations bankrupt your bank. You do not deserve to operate in this country I never paid so many overdraft and unfair fees in my life as I did while I was using this bank. 1stBank is by far the worst bank I have ever used and i have been with around 10 banks at this point.Old review: Lost my card and have to wait 5-10 days for shipping. Absolutely ridiculous I could deliver these debit cards on a bicycle faster than these guys get you your card. When I signed up it took almost 2 weeks for my card to get here and they don’t even offer a temporary card. Being a bank and all I think there is plenty of money to use a faster shipping option.
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July 2022 by John Ham
Been a customer on an off for 30 years.Used to be the best, now, sadly, very mediocre
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January 2022 by Illy Lilly
Great customer service they always answer me fast Help me food every time!!
