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November 2023 by Dak Hudson
The male banker working here literally 10 minutes ago wouldn’t stop prying into my daily business, and wouldn’t stop asking about what I’m doing with my change! Very rude staff here.On a side note, I’m strongly looking into ending my account here. The staff at many US bank locations has gotten rude and pushy in regards to sales, and I’m really getting sick and tired of getting hassled any time I’m trying to get change for the laundry mat or anything else in need of small bills.
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November 2023 by brandon l
Ernesto is the rudest employee I've ever encountered in my life. I'm closing my account and will never do business with US Bank again. Terrible, he tries to treat people like they're stupid or like he doesn't have time for them when it's his job to manage the entire bank. Sad
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September 2023 by Jeffrey Sudduth
Great staff.
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September 2022 by Jamshed Irgitov
during my working hours, I waited for them for 30 minutes, then some employee came and asked me to wait 5 minutes, then after 5 minutes he began to ask me to wait another 30 minutes, since the second employee was late, It turns out they don’t care about my time, but I have to understand them…..
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April 2022 by Jenny DeLange
Angel is the best and made our day. Thank you Angel!
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April 2021 by Michelle Valot
Very helpful & efficient. I lost my debit card and had also updated my address just last week. This meant I couldn't be mailed a card by customer support over the phone. When I arrived they were sympathetic to my situation and very thorough. I understand its loud and busy because its located within a supermarket but this was overall a great experience.
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January 2020 by Rick Bryan
$7 to cash a check is ridiculous. No desire to open an account here now.
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August 2019 by Gery Gerard
Most of the employees here(some are good, but the bad ones cost me $$$$) make me wish I would have set up my accounts at cherry creek, if I go to CC they always take care of me. Countless problems here at this King Soopers spot. US Bank as a whole is okay, but this grocery store kiosk needs to stop pretending to be a bank. Goodness gracious.
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August 2019 by Noisey Neighbors
The Constant new employees here know nothing of rapport and good customer service. Bad, new employee service nearly every time. So many charges that I had no idea came with my savings or checking. One time an employee miscounted by 100 bucks!!!!! They checked the cameras on that one and yes, THEY MISCOUNTED. You had one job. Boooooooo. When a place has this high of turn over, you know they need some work. If it was one issue maybe I'd let it slide but it's been dozens. I like the ATM here tho. That machine deserves the one star I'm forced to give. I will bypass several available bank employees to go to the ATM. Yay for impending automation!!
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August 2019 by Mary Tompkins
Terrible bank. Terrible service. Go elsewhere. Cherry creek is better.
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August 2019 by Bob Flanagan
I wish I would have went to cherry creek. Sooooo many charges.
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May 2019 by Eric Anderson
The Manager Dana is Awesome! She is always super helpful to me. I really enjoy this location, cause I can get my groceries and then stop at the bank all in one place!
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May 2019 by Brittany Beach
This branch has been the most helpful branch I have ever been to! The branch manger and bankers at this branch are so helpful they can always find the answers I need. Chris is the branch manager there and has been there for almost 2 years if you ever have a problem ask for him! If for some reason he isn't there he will always return your call if you leave a message for him. Evin one of the bankers there is also super helpful he will always try to find the answer if Chris isn't there. I will always go to this branch over the larger branches because they do everything the larger branch does but have much better customer service skills plus they are open 7 days a week. If you want a branch that is going to exceed your expectations go to this one inside the king soopers!
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May 2019 by Ana Beamon
Best bank experience I've ever had.
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May 2019 by Micky Rose
For those of you looking for this bank on Google maps, it's inside the King Soopers off of Leetsdale and S. Cherry St.