Walgreens is a popular pharmacy and retail store that offers a wide range of services, from filling prescriptions to selling health and beauty products. The pharmacy staff are described as overworked but maintain a cheerful and helpful demeanor, assisting patients with insurance, coupons, and billing. However, the pharmacy is often busy with long wait times, and the overall experience can be mixed. The store itself is described as run-down, with issues such as non-functioning refrigerators, a broken window, and poor lighting. The pharmacy drive-thru is consistently crowded, and the wait for vaccine appointments can be frustrating, as patients must still wait in the main line. Despite these challenges, the staff are generally friendly and easy to find throughout the store. The photo printing service is efficient, but the lack of staff behind the counter can make it difficult to retrieve the photos. The checkout process can also be slow, with often only one person at the cash registers. Overall, the Walgreens experience is described as a mix of good and bad, with a need for improvements in staffing, efficiency, and store maintenance.
Terrible customer service. Twice I have been in the drive thru line and the Pharmacists are filling a prescription for someone while they are in line. They should pull around and wait. Everyone else called ahead. Not cool.
March 2026
Worst Pharmacy dept ever. Hours on hold to call in prescriptions for patients is a joke!
May 2025
So short staffed they can't even answer the phone after 20 minutes. Take your business elsewhere.
