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January 2024 by Maddy Lieb
Highly recommend! Great service, great prices. Store manager, Brady, gave me a great deal on 2 beds. Delivery guys were terrific, on time, very helpful above and beyond. I would definitely buy from them again.
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December 2023 by Threaddy sewist
Wonderful service! Trenton and Dylan were efficient, courteous and careful in their delivery.
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November 2023 by William Bryant
A most unusual customer service experience! I don't know how my experience with America's Mattress could have gone better! From the sales and follow-up to the delivery of my new mattress and bedframe moved smoothly, timely, and, importantly, professionally.Ryan & Brady in sales & follow-up handled my repetitive questions (from purchase to delivery) with patience and understanding. However, it was the delivery experience about which I was the most pleasantly surprised!I find excellent customer service to be an anomaly in our culture. However, I was fortunate enough to receive such service when Dillon & Michael delivered my new mattress & bedframe to my new home.Amidst the moving chaos, Michael & Dillon unloaded the products, took them up (via elevator) to the 4th floor of the building, and then, meticulously, set-up both. A family member was going to assist me in affixing felt tabs to each leg of the bedframe (as the flooring is faux hardwood).Instead, Dillon & Michael assumed the task, voluntarily, and did it far quicker than I'm sure others could have. Patiently they explained steps I should take to make sure I would get the best and longest use out of my new mattress.Of course, they removed all packaging material from my home. However, the fact that Dillon & Michael, via phone calls (throughout delivery day), kept me posted on their likely arrival times also was an added service that was beneficial, especially given all that was happening with my move.By the way, the actual product delivered was the "right choice". I'm appreciative of Ryan's assistance as I reviewed, then chose, the mattress most appropriate (and at a reasonable price) for my particular needs at this stage of my life.I reiterate: The positive experience I had with the team (with whom I associated) at America's Mattress was, indeed, a surprising pleasure. Needlessly, I was concerned, even worried, about timely follow-up and delivery.As I said above, I don't know how the service provided by Ryan, Brady, and, most especially, Dillon & Michael could have been more positive. The team exceeded my expectations... for which I am sincerely appreciative! I thank you!William BryantGlenwood Springs, CO
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November 2023 by Henry H
Brady is awesome! So helpful and walked me through every step. Had a great experience here!
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October 2023 by Tim Darnley Jr.
I couldn't have asked for a smoother experience getting exactly what my overworked body needs. It will, however, be even harder to get out of bed now! The service was spot on. If highly recommend this store for top quality at a fair price, and great customer service.
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July 2023 by Amanda Franklin
Ryan was so helpful assisting us in finding the perfect mattress for our personal needs and within our budget. He took the time to answer our questions and provide several options. I’d recommend America’s Mattress to anyone in the valley looking for a new sleep setup!
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June 2023 by Brent Cox
We had a good experience with the purchase of a mattress here. Ryan was our salesman and he did not hover or pressure us, He was knowledgeable and help us when we need help.Unfortunately we did not like the 1st mattress we selected and had to return it. I was concerned that there would be some catch or gimmick to this process, but there were no issues and we are very happy with the our mattress and the experience.
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June 2023 by Anne-Marie Kelley
I can’t say enough about how helpful and friendly Ryan was. I also appreciate how much he cared about getting me the best deal possible. I was kind of dreading mattress shopping, but it turned out to be a very pleasant experience because Ryan is such a nice and helpful man
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June 2023 by LK
I will never buy a mattress anywhere else in the valley. Ryan our salesman was awesome! We love our new mattress. Your delivery team, Jimmy and Logan are super friendly and very knowledgeable! Your company is lucky to find such great people:) Thank you
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May 2023 by Lisa Williams
I will never buy a mattress anywhere else in the valley. Ryan our salesman was awesome! We love our new mattress. Your delivery team, Jimmy and Logan are super friendly and very knowledgeable! Your company is lucky to find such great people:) Thank you
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March 2023 by Tresa Warner
My husband and I went in today looking for a new mattress, and found exactly what we’ve been looking for. Ryan was very helpful with our questions and concerns, and did what he could to get us the best deal. He mentioned working in the Glenwood store Sundays and Thursdays, highly recommend working with him!
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January 2023 by amy smith
DON'T THINK TWICE. Brady and America's Mattress will take care of you. I can't remember ever writing a review, but it was so warranted, here you go.We have a second home in the valley. I had little time to buy a mattress on a ski trip. Glenwood offered two choices for luxury mattresses. I was certain I would buy a tempurpedic which is sold a few doors down. There was little interest there is my potential purchase, and it would have taken 3 weeks for any delivery. I was told it is because they are so popular a scare. I knew this was not true as they are available for immediate ship online everywhere. I left feeling I would be over paying, and learned nothing of the new mattress line.AMERICAN MATTRESS, especially Brady went over and above like a consulate professional. He knew the facts about each option they sell, he beat the price online substantially on a new Sealy I Comfort mattress, and had it delivered the next day. When the delivery team forgot to bring the mattress cover and we were leaving town, Brady drove the mattress cover to our condo 20 miles away after work. This is over the top customer service. There was zero smoke and mirror. He told me if I could wait 6 weeks a floor model would be available and I would save 500.00. I believe Brady had my interest at the core of the sales process.Why would anyone NOT shop here? American Mattress also needs to know when they have made an "exceptional. hire".
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January 2023 by Amy S.
DON'T THINK TWICE. Brady and America's Mattress will take care of you. I can't remember ever writing a review, but it was so warranted, here you go.We have a second home in the valley. I had little time to buy a mattress on a ski trip. Glenwood offered two choices for luxury mattresses. I was certain I would buy a tempurpedic which is sold a few doors down. There was little interest there in my potential purchase. Furthermore, it would have taken 3 weeks for any delivery. I was told the delay is because they are so popular and scare. I knew this was not true, as they are available for immediate ship online everywhere. I left feeling I would be over paying, and learned nothing of the new mattress line.AMERICAN MATTRESS, especially Brady, went over and above like a consumate professional. He knew the facts about each option they sell, he beat the price online substantially on a new Sealy I Comfort mattress, and had it delivered the next day. When the delivery team forgot to bring the mattress cover, and we were leaving town, Brady drove the mattress cover to our condo 20 miles away after work. This is over the top customer service. There was zero smoke and mirror. He told me if I could wait 6 weeks a floor model would be available, and I would save 500.00. I believe Brady had my interest at the core of the sales process.Why would anyone NOT shop here? American Mattress also needs to know when they have made an "exceptional hire".
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October 2022 by Melanie Hermes
Truly a great experience with Brady and the wonderful delivery staff. Exceeded our expectations and the excellent service makes all the difference!!Great recommendations on a bed.... and bonus, I went home very pleased with my $$$ pillow that is working out amazingly!
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October 2022 by A G
Absolutely wonderful service!! Brady is the most helpful and kindest person and we are so happy we went with this company for our new King mattress!!
