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January 2024 by Joanne Stanley
Dr Ron Carsten and his staff are simply the best.
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December 2023 by Jacky Kaczmarek
Longtime loyal customer of Dr. Carsten. Dr Carsten and staff always go above and beyond in caring, professionalism, and accommodating the needs of my pets. They create a stress free and calm environment that puts my pets at ease. I wouldn’t trust anyone else with the care of my beloved pets. Most importantly, their end of life care is gentle, appropriate, sensitive and supportive. I’ve recommend them many times and have always received excellent feedback.
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October 2023 by Eleanor Yeager
Horrible experience with putting my dog down. He was in a hurry to leave and rushed us out of his office. They told us they would give the sedative first and then administer the final shot, but just did the final shot. They cannot cope with pet guardians sorrow about loss, and really dislike any questions. The worst vet on the western slope is better than this place. They also push expensive unnecessary, imo, supplements. Very unprofessional and, frankly, a bizarre practice. UPDATE: In regards to their response. That's the finest piece of gaslighting I have ever read. Folks, do your homework, and speak out, even if it means a response that attacks your character, and is inaccurate, at best.
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April 2023 by FiST ofRage
A year and a half ago, my senior blue heeler mix came down with an immune compromising disease. She literally lost all her hair ( horror movie like) in big patches. It was very scary. We thought we was loosing our fur baby. But Dr. Carsten is a miracle worker and was able to save her. I am glad to say she has grown all her hair back and is nearly at 100 percent. She is a happy vocal dog again and it's all thanks to Dr. Carsten and the staff at the Birch Tree Animal Hospital!!
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March 2023 by Lea Novgrad
How would you like to have a sick pet with cancer get turned away by a vet for treatment? That just happened to me on 2/27/23. Dr. Ron Carsten and his staff decided that they did not want to treat my cute little maltese that has bladder cancer. They unprofessionally claimed that due to me crying and being upset over my dog dying, that they would not treat my dog's cancer.I found the staff to be incredibly insensitive in measuring my behavior. I was and am still very upset about the diagnosis. I came to this office on a recommendation and was looking forward to Dr. Carsten's abilities to help my dog. I think most pet owners get upset with bad news about their pets because its their best friend. Anticipation of losing your pet and the stress that comes with such an experience is surely going to result in any pet owner becoming emotional.I also found out that my friend recommended Dr. Carsten because he treated her beloved dog and gave her a longer term to live with. What is so surprising is that the staff and the Dr. never bothered to call my friend to find out if the dog lived or died.That is very disturbing. Most physicians to follow up. He did not.
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October 2022 by Kerry Swanson
Dr. Carsten and staff are great with my puppy! I've been going there for a year and they are gentle with her, they answer my questions, and clearly explain the exam and vaccines. Highly recommend!
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July 2022 by Martin Kollman
This is a great option for most cat and dog owners, as the staff and vet are very knowledgeable, easy to talk to, and won't try to over-sell you something you don't kneed. They have a charming facility that has plenty of room and a yard your animal can run around a bit if they aren't a waiting room type of pet. Prices are reasonable and they have everything you need in stock, so you walk out with what you need to keep your pet healthy. We are on our 2nd dog going to Birch Tree and feel like I am going to a quality country vet every time.
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April 2022 by Jennifer Valentine
Always a great experience to bring my dogs here. Never feel rushed and loads of medical information is always explained.
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April 2021 by Holly Harlin
Very nice and caring people.
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June 2020 by Valerie Valene
Amazing vet. Caring and my animals LOVE him. Great results with his treatments.
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March 2020 by Vanessa kolan
So nice and accommodating! I saw results in my dog after accupuncture treatments, and I'm so happy about that!
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February 2020 by Maria Crane
Our vet for the past 10yrs, incredibly personal and professional. They have helped us with a few unusual issues and that showed us how knowledgeable they really are!
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August 2019 by T Roy S
Best vet in Colorado.
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December 2018 by derrick wyle
Great Dr who always gives a very thorough explanation. The technicians are top notch!