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March 2024 by Cameron H.
We've been looking for a place we could wash our dog to save our poor drains at home but also not break the bank. High Tails offers a DIY wash at a reasonable price and includes every single thing you could need. We were so impressed when we walked in on a Saturday afternoon and the sweet lady at the front desk immediately accommodated our dog. Everything was in good working order and washing and blow drying her was so easy! They offer a wash pass since we are locals which is a great incentive!
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October 2023 by A J.
My 14 year old lab, who's not fond of water, is the happiest he's ever been after coming home from having a bath. Thank you for such a positive experience.
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October 2023 by Tori Luksha
Great place with staff that really care about the pets in their care. They offer food that they believe in and even a second hand items in the upstairs section. Make sure you say hi to Robbie when you go!
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October 2023 by A J
My 14 year old lab, who is not fond of water, has never been happier after his bath. What a wonderful experience. Thank you to the staff at High Tails.
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August 2023 by Shelly H
My sweet pup loves her visits to High Tails!!!Staff are so awesome!
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August 2023 by Matt Herlihy
We called on Saturday morning at the last minute to ask about dropping our dog Sadie off while we visit the springs. Laurie was very kind and accommodating and took Sadie for day care. Sadie came back happy and had a great time. We were so grateful a place like this exists and we would highly recommend it.
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June 2023 by Mackaylin Larsen
If I could leave zero stars I would. I am traveling across the country and needed to stop and get some cat food for my cats. I feed them a certain brand of cat food that was recommended to me by my veterinarian. When I walked in to High Tails, I asked Robbie if they carried this specific brand of cat food and she looked as if she was going to vomit when I told her true brand. I asked if there was anything comparable and explained my situation, and she stuck her nose in the air and told me that this cat food is much MUCH better than the one I get. I was looking for help. Not for some entitled lady who thinks she’s better than everyone else because of what she feeds her animals. If you like stuck up and snooty, go hang out with Robbie
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June 2023 by Samuel Wardell
I was super disappointed that I was called the morning of my appointment to tell me my appointment was cancelled. I had taken day off for grooming, which made it very frustrating. Regardless, I get things happen, but the lady argued with me that she tried cancelling over the past month, which is either a lie or a mistake on their part. I have access to my phone records and no phone calls were made to me over the past month. I even double checked my voicemail. Super disappointed. I felt like they made it out to me my fault. I simple apology would have been nice; instead, I got blamed for not receiving their messages, which were never delivered.
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January 2023 by Carley
$5 for a nail trim? Yes please!! They were great with both of my girls and we’ve found our new groomer! Did ya also know that they have a doggie daycare there too?!
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January 2023 by Vishnu Priya
We were recently in Glenwood springs adventure park and had our dog with us; he was not allowed into the adventure park. Their website mentioned this daycare, which is just 7mins away from the adventure park. We called them the prior week to get a place for him. The lady was very professional and sweet and greeted us with enthusiasm. My Shih Tzu was hesitant but immediately appeared comfortable. He was well cared for and was tired by the time we returned to home—very friendly and excellent customer service. The price was reasonable for daycare. The timings of the daycare are 7 am-6.30 pm. I recommend an appointment before you visit this place for your pet. I would use their services again when in town.
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January 2023 by Priya G.
We were recently in Glenwood springs adventure park and had our dog with us; he was not allowed into the adventure park. Their website mentioned this daycare, which is just 7mins away from the adventure park. We called them the prior week to get a place for him. The lady was very professional and sweet and greeted us with enthusiasm. My Shih Tzu was hesitant but immediately appeared comfortable. He was well cared for and was tired by the time we returned home--very friendly and excellent customer service. The price was reasonable for daycare. The timings of the daycare are 7 am-6.30 pm. I recommend an appointment before you visit this place for your pet. I would use their services again when in town.
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December 2022 by amanda waymire
I’m so taking back by the price I was quoted and then the price they charged me. $100 was quoted “give or take some of course” The final price was $190 ! After Cara scalped my dog in several places and shaved his tail. I specifically said DONT shave his tail.. I understood trimming and thinning it. He did have some matts. But completely shaving it… I don’t ever give reviews often. But I feel completely taking advantage of. Will never go back to High Tails unfortunately.
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November 2022 by Kari Ertzner
Love the tubs for self washing. They have everything I need to get my big furry baby in and out in no time. The ladies that work there are always very friendly and nice as well. Thanks yall!
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November 2022 by Jon Fruend
Awesome people who love our dogs. Best grooming ever
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September 2022 by Emily Richter
Took our pup here while out of town and the staff were so great to her. She was super nervous and the staff went out of their way to make sure she was okay, even calling us to check in and gave us an update which was super thoughtful. These people really care about their dogs and it shows, they will treat your pup like their own.
