I am remodeling an apartment and have made several online orders to pick up. everything has been on time and correct. very little waiting. I'm glad Lowe's is here!
November 2022
Update it's been a month now and I never heard from management. Doesn't look like things will be changing anytime soon.
January 2022
I ordered a dishwasher online. I got an email 2 days ago saying that it was ready to be picked up. When I went to the store, they could not find the item. I was told that I would have to call customer service to get a refund. Their system was unable to find any order status.