“We have stayed here before and love the history behind the hotel, so for this stay, we booked the Roosevelt suite. The description of the room says that it sleeps 5 people. While the room is large, there is 1 king size bed, a couch in the living room that doesn't have a pull out bed and another decorative couch in the bedroom that also doesn't have a pull out bed. We had to get a roll off bed delivered for our 14 year old and our 11 year old slept on the couch. So I wasn't too pleased about that. Breakfast was really tasty, but dinner was so-so. I got the bison strip steak, and there was absolutely no flavor. My kids got the chicken Alfredo and loved it. They now charge you $15 per night to park where as before, it was free. As mentioned before, we love the hotels history and location and would stay here again but felt like it was false advertising regarding the room.”
“The only reason for even going this dying mall is to shop at West Wind. Marcus is great! He always greets you with a smile! West Wind is inviting and I always feel appreciated as a customer, regardless of the amount of money I am spending.”
“We have stayed here before and love the history behind the hotel, so for this stay, we booked the Roosevelt suite. The description of the room says that it sleeps 5 people. While the room is large, there is 1 king size bed, a couch in the living room that doesn't have a pull out bed and another decorative couch in the bedroom that also doesn't have a pull out bed. We had to get a roll off bed delivered for our 14 year old and our 11 year old slept on the couch. So I wasn't too pleased about that. Breakfast was really tasty, but dinner was so-so. I got the bison strip steak, and there was absolutely no flavor. My kids got the chicken Alfredo and loved it. They now charge you $15 per night to park where as before, it was free. As mentioned before, we love the hotels history and location and would stay here again but felt like it was false advertising regarding the room.”