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January 2024 by Jason Stigers
Great addition to Granby. I've always tried to support local businesses, but these guys stepped up the game in the auto parts industry up here.
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January 2024 by Brian Foss
Helpful staff, clean store
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November 2023 by Greg Krivec
Closed for lunch so I went to NAPA
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September 2023 by Charles Bowman
Usually have what you want
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September 2023 by Richard Ried
I e enjoyed having the members of this location become a part of my network. We have built a relationship and they are very helpful and remember specifics of my vehicles that I would not expect from a large chain store. What I can only describe as a small family owned business feel is welcoming, A big part of that feeling was provided by an employee who I learned recently departed. I feel like upper management definitely made a mistake in letting Jacob goHis service will definitely be missed, I think a good move would be to offer him a race and request him to come back.
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September 2023 by Jon Geeslin
I called for a part at 5:42 and said I was on my way. I got there and the door was locked the door at 6:05 when they were supposed to be closing at 8. I wouldn’t have been to upset if the girl on the phone would have told me or gave me a heads up and they weren’t looking at me through the window like they had no care in the world. I had to drive all the way out there from Fraser in someone else’s vehicle and topped of there truck in gas as a thank you. Very disrespectful
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September 2023 by Elvis Brown
Melanie, Yezi and Crew are Great! Accurate and Quick!! Thanks Gang!
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July 2023 by Gregory Kuhn (Greg)
I have shopped at O'Reilly's for many years and have always been impressed by the customer service, parts availability, prices and return policy.However, the Granby O'Reilly's is the worst in customer service and parts availability. Mainly their customer service. I needed some detailing spray and injector/ fuel system cleaner. Upon entering the associate at the counter did not acknowledge my entering the store and this was while just standing there... not doing anything.... just standing. Less than five seconds later another customer walked in and was greeted by that same employee.At checkout, I was not asked before, during or after if I was a reward member, which I am. As I was handing the money to pay for the two products I bought I mentioned that I have a member phone number. The employee told me it was too late. I reminded the employee that he should have asked before it was too late. Total was ($45.87). This employee then told me that if I didn't like it that there are other stores... hmmmmm.Maybe corporate will read this. I buy quite a lot from O'Reilly's... but as this employee stated so boldly, "There are other stores."I think Grand County, CO can do without O'Reilly's. We already have NAPA and CarQuest(Advanced Auto Parts).
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June 2023 by Gregory Kuhn
I have shopped at O'Reilly's for many years and have always been impressed by the customer service, parts availability, prices and return policy.However, the Granby O'Reilly's is the worst in customer service and parts availability. Mainly their customer service. I needed some detailing spray and injector/ fuel system cleaner. Upon entering the associate at the counter did not acknowledge my entering the store and this was while just standing there... not doing anything.... just standing. Less than five seconds later another customer walked in and was greeted by that same employee.At checkout, I was not asked before, during or after if I was a reward member, which I am. As I was handing the money to pay for the two products I bought I mentioned that I have a member phone number. The employee told me it was too late. I reminded the employee that he should have asked before it was too late. Total was ($45.87). This employee then told me that if I didn't like it that there are other stores... hmmmmm.Maybe corporate will read this. I buy quite a lot from O'Reilly's... but as this employee stated so boldly, "There are other stores."I think Grand County, CO can do without O'Reilly's. We already have NAPA and CarQuest(Advanced Auto Parts).
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June 2023 by Brandon Treece
Personally, I’d rather use Marvin Heemeyer at Mountain View muffler 723 County Rd. 612
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May 2023 by Emily Curry
We had an absolute emergency and were very far from home and Chris and Jonathan at O’Reilly saved our lives. Couldn’t recommend more highly !
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August 2022 by Bulldog Construction
They had what I was looking forFriendlyKnew there store
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June 2022 by Kathy Anderson
Outstanding service!!! JD went above and beyond in helping us out with our tractor parts! You have ALL of our business now!
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May 2022 by R
The guys are doing a awesome customer service!! Very nice shopping experience! Definitely recommend!!!!
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May 2022 by Paul Vetrone
New store in Granby. Good selection and competitive prices. Lots of off street parking including handicap accessible entrance. Clean restroom. Haven't dealt with this store enough to comment on customer service, however if they are like the other O'Reilly Auto Parts stores I have dealt with it should be great
