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November 2023 by Hailey Himes
Was very dissatisfied with my service here. I recommend finding some place else in town as I will be doing the same. As a young girl I felt they took advantage of me and my vehicle due to the fact that I brought it in not twice but three times for similar problems each time. On the third time, my dad went to pick up the vehicle and they seemed to finally admit their mistake and offered not to charge. Not only after putting a total of $500 into problems that seemed to be caused by the mechanics themselves, my car came home reeking of cigarettes. Not sure if they smoke in my car, or around it but the smell was horrific. Not satisfies AT ALL and will not be returning.Services: Auto A/C recharge
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September 2023 by Randall C.
I completely rebuilt the steering on my 1999 Chevy K3500, 1 ton truck as it had 230k miles on it and a lot of parts were warn. I had replaced all tie rod ends, pitman arm, idler arm, gear box, steering shaft and more. When I scheduled the alignment, I asked if I needed to remove the knockouts (a notorious thing to have to be removed after a complete rebuild I found out later). I was told not to worry about it but after I dropped off the truck they called and quoted me $220 to remove them telling me it would be 2 hours of labor. I could have excepted the miscommunication; I work in the trades and know that sometimes you think something won't be a deal and it becomes one but when I told them I would do it myself they tried to charge me $55 to get my truck back. After I got the truck back to where I work on it, it took me just over a half an hour as an inexperienced mechanic to do the job. If you'd like, I'd be happy to come down and show you how to do it a little quicker so you can stop ripping off your customers. I was bothered to waste a day when I could have easily removed them when I had the truck in the air the first time. I would have chalked this up to a misunderstanding and definitely taken the truck back to you after I pulled the knockouts out had you not tried to charge me to get my truck back. I had done business with you a few times in the past over many years and was always happy with the job and service, too bad things have changed.
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August 2023 by Ryan Cassidy
Very professional and friendly. Parking lot is a bit cramped, but i completely recommended the folks there.
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August 2023 by Kyle Harbert
Highly satisfied with the price, turn-around time, service, and professionalism! I'll be coming back ???
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June 2023 by Shelley Byrne
My parents are in their 70s and on a 22-day trip in their classic '56 Chevy. On Thursday, it started overheating. They managed to make their way to Grand Junction and to a hotel, and a local auto glass place they happened to pass by tried to find them a mechanic and came up with these folks. In 3 hours and 30 minutes' time, they found the leaky hose and the messed up air flow sensor that caused their problems, test drove it to ensure it was safe and got them back on the road again. They drove 5 hours to Colorado City last night with no further problems at all and have resumed their itinerary, only missing out on one stop. I have no idea what they paid, but their time on this once-in-a-lifetime trip and Dad's peace of mind in having someone fix the car he restored from the frame to completion are worth it. Thank you!
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June 2023 by Ashley Cox
Rip off city! Charged us 800 to fix a wheel bearing! Went in for general tube up, car started throwing codes 1month later. Called them and jimmy said we only fixed the wheel bearing and did the oil, come to find they didn’t even change the oil. Now I spent another 800 at another mechanic shop that actually fixed the issues that were wrong. No matter what 800 for a when bearing is a rip off! Jimmy and his crew are tweakers take your car somewhere elseService: Oil change
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June 2023 by Ashley C.
They'll definitely screw you over pretty good given the chance. Brought out Subaru in after my girlfriend coworker said they are the best in town. Unfortunately we ended up paying 800 for tune up that actually wasn't done at all. Car started having issues 1 month later with radiator. Come to find out they put the wrong coolant in, didn't even change our oil. These tweakers suck and are crooks!
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May 2023 by WILLIAM SULLIVAN
Absolutely the best professional shop around. Honesty and integrity is definitely what they strive for.. great guys, they have worked on my stuff for awhile and have always done a great job.
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April 2023 by Raquelle Ghrist
Brought in truck asking for them to rebuild steering column and find out why it wouldn't start. They said they finished the job and sent the truck home. Job was not done at all so we send truck back. 2 weeks later truck gets sent home with absolutely no communication. Steering column is still not properly installed and now truck does not shift into gear..... front end is pushed in, treated my truck like dirt. Just because it's an old beater doesn't mean you treat a customers vehicle poorly. So super dissatisfied with service. Total joke
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February 2023 by John Nolan
I may not enjoy my vehicles breaking down, but this is the mechanic I enjoy working with! Always friendly and always on top of the game.
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November 2022 by Mary Rayer
I have always been treated right. They got me in and out quickly
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November 2022 by Deb Dudley
Great communication! They called before doing any work to let us know what was wrong and what it would take to fix it. Gave us an estimated time when we could pick it up. Then called when it was done. Would definitely do business with them again!
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September 2022 by Alexzis Angele
I've been taking my vehicles to Polar Bear on and off for years. I've tried several other mechanics and town and no one ever compares to the quality customer service, efficiency, and price of Polar Bear. They are always straightforward about what's necessary and the overall cost before they work on my vehicle. I recommend them to everyone!
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September 2022 by Sharon Schafer
Awesome service as always. We've taken our vehicles to LPolar Bear for ,any years. Won't go anywhere else.
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July 2022 by Kari Way
Taken twice for obvious radiator issues. Neither time fixed. Didn't have us on Record the third time we called.
