-
January 2024 by Robin Benallie
Nice that I got served right away with no waiting
-
November 2023 by Mandi Childers
Had a terrible experience with the store located inside the mall, where they claimed to be a corporate store….they are not, and came to this store and they fixed everything! Zach and Danene were awesome and patient as we got everything worked out!
-
September 2023 by Lisa Marie
Alex and Zach went way over and above make sure that I had a phone and phone service so that I can get back to work! You guys are the best and I will never go anywhere else for any other cellular service or needs! Please don't find another day job lol I'm counting on you guys to remain:-) faith in humanity restored!
-
September 2023 by Mark Gay
These guys are patient, knowledgeable and kind! Will be returning with any and all cellular needs!!THANK YOU ZACH AND ALEX!!!
-
September 2023 by Allison Rehor
Historically this has been a very good store, but this summer we upgraded two phones in two separate visits and in each of them the salesperson added subscriptions to the phone plan that were not authorized. AT&T Next and the phone insurance were added without discussion or approval. Additionally, the store put accessories onto an installment plan that were paid for directly in the store. Definitely watch your bill after visiting this store.
-
September 2023 by Tyler Wells
Amazing customer care from Holly and helped my wife get a new phone and service in grand junction
-
September 2023 by Gayla Tankersley
We came in with a really confusing, convoluted bunch of changes and additions but Sam was so knowledgeable, patient and funny. He made our experience great!!!
-
September 2023 by Andrew Scott
Always extremely helpful and knowledgeable about my phone issues.
-
August 2023 by Scott Standish
Zach was super helpful and made our visit fast and simple getting a family of 5 upgraded.
-
July 2023 by Faye Roberts
Helped me pick out the right phone for my needs and got it all set up and my info transferred. So easy. Also set me up on a better plan than what I was using and saved me 10 bucks a month. The folks in the Grand Junction store are the best and always helpful.
-
April 2023 by Stephanie S.
We opened a new account with A&TT in October of 21', at that time the promotion was to turn in your phone from the carrier you were with and get a new phone with them and, also receiving credit for the turned in phones. Up to $1,000.00. We turned in (4) phones, Three of the four started receiving credit after a couple of months but, the fourth line was being charged at full price. Living 120 mls from the store we made numerous calls and every time we were in Grand Junction we would stop by to see if this could be rectified. After about six months of still no credit for the $1,000.00 phone, the individual that the phone was turned into started making manual payments at the store. This happened 4 times and then it stopped. We went into the store to see what was up and learned he (Jason) was no longer working there. As we were discussing the issue, another individual from our small area was there and stated the same thing happened to him. We were all then told that what was going on was that as we had cleared our phones to be turned in, the employees at the time were then stealing and reselling them. We have tried every avenue to fix this to no avail. A&TT does not want to cover it because they never received the phone and the store has a turn over rate weekly if not daily. So buyer beware, Do not trust this store.
-
January 2023 by Morgan Rainey
I had the best experience bringing my Dad shopping for a new cell phone. Tony gets an A + (x100000). He was very knowledgeable, friendly, kind and his excellent customer service was very appreciated. I'll be switching service as well! Great store and the rest of the staff also seemed awesome!!!
-
October 2022 by Antonio Vargas
AT&T from Grand Junction are one of the best groups ever best Customer Service Super friendly. 2454 Highway 6 And US-50 Suite 106 Grand junction.Alex. The manager one of the best ever
-
September 2022 by Cinde Waller
These people must have been picked from fired State job rejects, in MY opinion!!! Their customer service skills are as inferior as I have ever been subjected to. If you lose your phone, license and wallet and BUY a new phone from them, (even though we supposedly have insurance), don't expect any assistance from them in getting service back up and running once your replacement phone comes. They just want to pawn off additional phones and lines to rack up commission, all while saying they can't turn on your old phone without your license... But they can turn on a NEW phone without a license. Rip-off store working under a great company name. Pity.......Addendum: One star up to three: went back that afternoon and a nice EDUCATED and POLITE representative helped us within 45 minutes!!!
-
September 2022 by Thomas Bornert
AT&T customer service is phenomenal. I appreciate their knowledge and their quickness to help you. they always make sure their customer is happy. :-)
