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October 2025 by Jake Druce
Great facility! Easily accessible, secure, and the customer service is fantastic. Kenneth the owner is on top of it, and was always quick to respond. Never a worry about the security of my belongings.
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May 2025 by Megan Pederson
We loved using the Downtown Storage facility for our storage needs! Kenneth, the owner was always quick to respond if we needed help with anything, and he is just overall a very trustworthy and great guy to do business with! We will be using his services again if we find ourselves in need of a storage unit!
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August 2024 by Jordan Mountain
Amazing customer service, the owners were always very nice and professional. Stored my car here for over 2 years with no worry at all about security. Would 100% rent again here and recommend it all the time!
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January 2024 by Kenneth Riskey
My name is Kenneth Riskey. I own this facility and Downtown Storage on 1st Street.We have a couple reviews on this page that have been mistakenly left for 10 Federal Storage, the facility across the street...a storage conglomerate that bought out several small facilities in the last couple years. We've heard the nightmare stories and seen how they operate.Ash Williams: we've never done business. Please be sure you're leaving reviews at the correct facility as this slovenly behavior hurts our business.For those of you that have actually rented from us, we appreciate your business.Happy storing!-K
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October 2023 by Cindy Schmidt
Very nice storage place. Has security and high fencing with automatic gates. Owners are super nice and professional! Would definitely rent here again!
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May 2023 by Bradley Brian
Clean facility and good security set up
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August 2022 by Ash Williams
I Do not recommend.I never had issues with the old owners, now they sold to what seems a big corporation.Everything is online which is convenient BUT I am locked out of my account they had me setup and now getting charged late fee's. I am caught up for the month now they want another $10 dollars to pay over the phone.Customer service isn't very friendly or helpful, so I am stuck paying almost $20 dollars more a month then when the previous owners had it.Over 5 year Customer here.
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July 2022 by Nicole Kline
This place was excellent to do business with. Kenneth kept me up to date on availability for a unit the size we needed. I would recommend this place to everyone! I’d give 10 stars if I could.
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July 2019 by Peter Hild
Well kept grounds. Easy access to your storage unit.
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January 2019 by Kerri Roberts
The owners of storage storage were great to work with and very friendly. They would always answer the phone every time I called, anytime of the day. Their new complex is very clean and in a great location. I would recommend them to all of my family and friends, I would definitely rent there again!
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June 2018 by George Mavros
PLEASE READ BEFORE DOING BUSINESS HERE. I TOOK TIME OUT OF MY DAY TO WARN PEOPLE OF MY EXPERIENCE. Do not do business here! Bad business ethics . Not happy with your service. Leaving a detailed review of my experience with the owners... No office on site. They made it seem like I was on their time. Would not show me the unit until I agreed to purchase one from them. So I agreed... they drove out to show me the unit and later told me about hidden fees for a square charge. Could have told me to bring cash or check? I said I was not paying the fee. The other owner got defensive and insulted me for not having the $. It's the principle! I had the money! It's not my fault you're not set up for credit cards! This is 2018! Jesus. Also apparently they have 2 gates and you can only use the entrance gate . Hard to do a U turn in a small gated area like B&B storage! PLEASE DO NOT WASTE YOUR TIME HERE LIKE I DID. Go somewhere with friendlier staff/owners who are more deserving of your money.
