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April 2024 by 1 2
Pharmacists always helpful, minimal wait.
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February 2024 by Filomena Grinberg
I recently moved to GJ and filled my first RX today. The gentleman that was working at desk asked how he could help me. I explained that it’s my first time filling a RX here and gave my name and birth date. Everything was great up to this point! Then he proceeded to tell me that the entire RX could not be filled and could I return tomorrow. I asked how much of the RX was on hand? He never responded. Then he told me that the cost would be over $400 for a 90 day supply. I told him I had been on this RX for over a year and it should be around 30 something dollars for 90 days and something isn’t right. He then said well we didn’t put it thru your insurance. All along I had my card in my hand waiting for him to ask for it. He then said they looked online and had my insurance. I asked what insurance it was and the gentleman at this point was visibly upset that I was asking questions and his tone was rude and very curt. When I continued to say that the cost didn’t seem right he advised me that I needed to speak to the pharmacist. The women (assistant to pharmacist ) that assisted me and answered all my questions was polite and the epitome of customer service. After she explained the situation with insurance I asked her to run my Good RX card and the cost for 90 day RX was $39.00. She told me my RX would be ready in 20 minutes. As promised it was ready and I received the 90 day RX AND didn’t have to come back the next day as the gentleman stated in the beginning of our conversation for my RX. I will use this pharmacy again as the pharmacist and assistant pharmacist were very nice. However if I have issues again with this gentleman in the future I may not restrain myself and be the lady I was today.Someone please get this gentleman some customer service training and talk to him about how to treat people with respect.
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February 2024 by Nico Apodaca
Incredibly rude workers, short and snobby, close early. Recommend you find another pharmacy.
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December 2023 by Aaron
Whatever you do, avoid this pharmacy. They made a med error and didn't see anything wrong with it. If you are seriously ill, this is not your pharmacy. I don't think anyone there is qualified enough for their positions.
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November 2023 by Sarah Mcmanis
Look I love this pharmacy, especially because it's close to home. There is one his name is Raymond and he is beyond rude, acts like he hates his job and is never satisfied. Personally I'd like to switch pharmacy until they find someone else who actually wants to be there
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October 2023 by Samira Lozano
Not all employees there are rude, but there are a few of the men that work there that make me want to switch back to my old pharmacy regardless of the drive time.
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July 2023 by Miranda Hane
The short, bald, male tech is beyond rude. I try to kill him with kindness but dang is he rude, not only over the phone but in person as well. His boss needs to have a chat with him.
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May 2023 by Connie Tremblay
Job description likely reads:“Do you hate customers? Do you enjoy giving the bare minimum? Are you unfriendly and unsmiling? Do you hate life and have a general poor attitude? Do you enjoy hanging up on customers and being a general snot? Is going the extra mile foreign to you? Then do we have the job for you!”
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March 2023 by Dannica Adamek
Customer service is not good at all. The people working the registers have not once been nice when I call or go in. They act like when I have questions about my sons NEW MEDICATION and ask to speak with a pharmacist that I am just the dumbest person in the world. The pharmacists are amazing though. Very patient and give answers when needed.
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March 2023 by Marina Trager
So friendly and willing to go the extra mile. I will never pickup my scripts anywhere but here in G.J.!
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February 2023 by Klaudia L.
The staff is kind and friendly. They are very patient and take the time to answer all your questions. I had a prescription that isn't covered by insurance and is very expensive out of pocket, so they looked into different dosages and options for me. I highly recommend this pharmacy, and now I know why the line is always long, it's worth it.
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November 2022 by Mountain Man Tyler
So glad I went here, and the staff was very kind and friendly. I highly recommend this facility. Thank you all
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November 2022 by Bobby Dockery
This pharmacy is the worst. Stand in line for 20 min to get told its gonna be 20 min before we can fill your prescription if 5 pills that was sent in by 10 in the morning it's now 315 in the afternoon and I'm still waiting. What a joke edit 45 min for my scrip. What a real flipping joke
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March 2022 by Harli Jacobs
Cassandra is amazing and so helpful. She makes sure you get the best deals when insurance is an issue. Her attitude and personality is awesome. She deserves a raise!
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March 2022 by Blake Rockhill
Some of the most disrespectful, rude, abrasive, condescending, and mentally lacking humans I have ever experienced. I now go out of my way to a further pharmacy just so I don't have to deal with these disgusting people.
