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January 2024 by Mark Tanner
The environment was friendly, professional & knowledgeable.
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July 2023 by Amy Wood
Great staff selection and prices
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February 2023 by Foxy Apocalypse
I like this shop, but I don't understand why they're temporarily closed, I like the 5 dollar options they have on vape juices and the 5 dollar vape coils and they're located pretty close to me since I live pretty much up the road on Patterson, just wish they'd stay open when I have the money to get vape stuff lol.
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November 2022 by Autumn Dingman
Had a wonderful experience in here tonight! The girl working was absolutely incredible! I wish I could have gotten her name so I could mention her in the review. From the minute we walked in she was extremely helpful in our search for a glass piece she listened to what we liked and what we didn’t and gave us amazing recommendations based on our preferences. Not only was she extremely helpful but she is a wonderful employee! We walked in there to buy 1 thing and 1 thing only and walked out with TONS of stuff that we never even knew we wanted until she recommended it to us. I could not recommend this place enough even tho I’m raving about 1 employee this store is great! Wonderful selection and they had a ton of deals going on !
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November 2022 by Lynn Thompson
Awesome friendly staff members at this store.. very helpful. Great prices for rolling tobacco. And other items. Only recommend that a person buy tubes at smoker friendly. Being that smoker friendly has their own brand. tubes are cheaper there.
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November 2022 by Toni Sanchez
I recommend this business to anyone, The Owner Suliman is so friendly. My husband, my sister and I have worked for Sul for many years.As well as have been a customer at all 3 store since day 1, I have bought many pieces from them and several diffrent people have helped me over the years and i have never had a BAD experience there. Sul is Very RESPECTFUL man, Kind hearted, takes care of his employees always, and his customers needs. He is always willing to help out where he can. He displays Great Customer service. I would give 10 stars if I could. I dont know what all these comments are about him and the shop. seems to me someone got salty when they were let go. All the employees at cloud 9 are exceptional, its a great experience. Dont let a few sour apples ruin it for everyone. This business is one that has been around for a while and has met the community neeeds for years. Go in a see for yourself that this place will always throw a deal, meet your budget, and YOU'll HAVE THE BEST EXPERIENCE, with EXCEPTIONAL CUSTOMER SERVICE. and I can gaurentee you will walk away HAPPY. Support your local business. dont bash them. and make things up.
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November 2022 by LITTLE jmr 168
I just sent my wife in to get a new piece for me and she explained that she had a horrible experience. Her and I go to this place quite frequently and we’re always helped by a young gentleman Logan, or his mother, today she was helped by a man named sulivan and she explained he was very rude, irritated and pervy. My wife was wearing shorts and he kept staring at her and following her uncomfortably and I will not be sending her here alone again. Very disappointed.
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November 2022 by Sean Oneill
This place is the best smoke shop in town, huge selection from pipes, bongs, tobacco and Kratom. Kat always makes you feel welcome as soon as you enter and treats everyone like a regular. Best place for all your 420 needs.
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November 2022 by Shanoah Powers
I come into this shop all of the time, and I am always helped by a young man named logan, and sometimes his mother, today I came in and there was a guy named sulivan or something and he was very rude. Seemed irritated right as I walked through the door, was not able to give me the helpful information about the items I wanted like logan normally does and it was a very upsetting experience. Don’t recommend this place.
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November 2022 by g kam
This is the best spot in town...bought a pod vape under a week ago and it wouldn't hold a charge but i gave them a call and they assured me others were haveing issue and i could exchange it. Most places definitely wouldn't but they are the exception. Very friendly and awesome service.
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November 2022 by David Buchanan
Came in and bought a bottle of e-juice, of course it was mislabeled it's a zero instead of it three. And of course they won't do nothing about it. Don't come here unless you like dealing with people that can't take no self-responsibility. I bought it at smoke shop etc
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November 2022 by Bryan Wagner
I bought a $52 battery at this place. It doesn't work, I tried to return it an hour later with receipt and they told me to pound sand. The kid that sold it to me pimped it like it was the greatest thing ever. Go to any of the other 50 options in town.
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November 2022 by Bonnie Keane
I will not be going back to this shop the new employee's are rude I will miss Logan and kat they were so helpful they new the pieces and it was always good energy never bad ? me n my friends n family have bought so many pieces from those two the shop will never be the same it's straight up trash ? now I could give zero stars I would ??????????
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November 2022 by Jerry Watson
Absolutely the best place in town! Wouldbt consider going anywhere elsw. All the employees really know there stuff and are the friedliest of people! The deals rhst are offered you cant beat! Thanks for such an amazing experience.
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November 2022 by Hollie Whitfield
Great shop with so many options for glass and vape stuff. Really a one stop shop for all of your smoking needs. Staff is awesome! Super knowledgeable and friendly. Always enjoy stopping in there
