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March 2024 by Jenn Page
I have to say the care and support i recieved was beyond the 5 stars. We lost our 56 day old kitten and it was nice to say someone really cared how we felt with the loss. Sabine was a special little bean to me. Five Light's treated her with utmost respect. Sabine was the size of my hand. She had a favorite sock she played with. A Winnie the Pooh sock saying ENJOY THE LITTLE THINGS. She was and forever will be my Joy. Five Light's was so professional,supportive and everything done in a timely manner. THANK YOU SO MUCH! Will recommend always. I hope I wont need your services for sometime,but if I do I will be there.
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February 2024 by Brian Butler
Unfortunately, my cat passed away approximately a month ago. I live out of town, and my vet here charged an exorbitant amount for a private cremation. After making a few calls to Vets in Grand Junction, they recommended 5 Lights.I called, and let Garren know about my situation, and I would be traveling some distance to drop cat off with him.Garren was kind, gracious, and very accommodating.Thank You Garren, and 5 Lights! You'll be recommended highly!
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October 2023 by Ondrea Pettis
Very caring and compassionate people. Our 15 year old fur baby was very special to our family. Their prices were much lower than we expected and we got our boy back the next day. Highly recommend this company!
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September 2023 by Sharon Graves
Kind and compassionate care for not just our pet but us. Timely and professional as well. Definitely will recommend to anyone who’s lost a beloved pet.
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May 2023 by Lindsay Davidson
We lost our sweet Bailey back in 2019 and our boy Diesel just last week. We have used Parachute Vet Clinic for both of our pups journey to the afterlife and Five Light's seems to have taken wonderful care of them and gave us beautiful paw prints and boxes for their ashes. Thank you for helping us honor our babies. Bless you and yours.
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May 2023 by Leafa Swann
when you have special services for consumers. You have to be on your A game all the time, no room for errors. For what ever reason we missed out on our pets paw print. I do understand that things happen.
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February 2023 by Randy D
During this tough time, Five Light's showed compassion, and care for our sweet, precious, "Jazz". Thank you all for your service...♥️
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December 2021 by Tina Benjamin
We called five lights after our beloved dog passed. They were prompt and courteous andthe lady who came to pick up Max was extremely sympathetic, and hugged me before sheleft. I can't say I was happy to use Five light's because that means one of my adored animalshas passed, but if you want to have your dog cremated with compassion, and dignity then thisis the only way to go. I will always be grateful to how kind they were to me.
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December 2021 by Amy B.
We paid to have our baby girl picked up from the vet after euthanasia, cremated, and returned to us. The following day we called to discuss urns and request a paw print be done too. It took us three weeks to finally get a response from anyone about where she went. They mass-cremated her and threw her in a field. She's gone forever. There's nothing they can do to fix this. They said the paperwork was wrong but they still managed to get the paw print we requested when we spoke to them directly??
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November 2021 by Luis Gonzales
Prince my little 4 mo kitten passed away this evening been with her all night and morning trying to fine a vet that will take me in.so I was there at my house when she took her last breath.i called around to see who cremate pets ran across five light and they took her in a few hour ago.they took care of me and they know our fury friends are family that we love so much.....thank you very much you guys.
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September 2021 by Barbara Garcia
Five Lights Pet Crematory has taken care of 4 of our pets. When you are grieving for your pet who has passed away, they take the wheel and are so very understanding. They have compassion and take care of your pet like it’s their own.
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July 2021 by Leah K
My cat suddenly crossed the rainbow bridge Sunday morning. No symptoms or warning. Within a minute she was gone. Feeling lost, I looked up places to have her cremated and no where was open. My fiancé decided to call a few of these places anyways. He called five lights first. They got back to us within 15 minutes and told us they'll be able to help. We drove out and met a lady and her little boy. I filled out a small sheet of paper and the lady held our kitty in her favorite blanket until we left. My fiance picked up her ashes today and they came in a nice auburn wooden box. We also got her blanket back. I'm so thankful they could help us. I can't believe they helped us on their day off and got her ashes back to us so quick, within a day. I cannot thank them enough. Now we have our kitty back home.
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January 2021 by Lorena McCormack
Thank you for all the compassion and care you’ve given us in our very very difficult time.. you all have always been amazing and I can trust you to give dignity and respect to my beloveds.. I will never forget how carefully you all took care of ours
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November 2020 by Ciara Fink
Really disappointed in the service. Chastised for going in the wrong driveway, at drop off, which made us feel terrible when we were already feeling terrible. They gave us a nasty phone call that we needed to pick up the ashes or they were going to throw them away, when it had only been 3 weeks, when we were originally told we have up to 60 days to pick the ashes up. The ashes were ready quickly which was the one nice thing... They made it sound like they would include a nice
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November 2020 by Ciara Bean
Really disappointed in the service. Chastised for going in the wrong driveway, at drop off, which made us feel terrible when we were already feeling terrible. They gave us a nasty phone call that we needed to pick up the ashes or they were going to throw them away, when it had only been 3 weeks, when we were originally told we have up to 60 days to pick the ashes up. The ashes were ready quickly which was the one nice thing... They made it sound like they would include a nice certificate... it was a piece of paper that was barely even filled out. The urn is decent.. it is a nice box, but it was not what we expected. I am not impressed with their customer service and how they treated us. My family and I are very sensitive right now with the loss of our puppy. I am really disappointed in their service and how they treated us. We just expected better from them
