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January 2024 by Sara kiser
I am soooo happy with my new car from there! Tiffany, Logan, Lois and Skyler made my experience so wonderful. Not only was it quick and easy, but also enjoyable. I highly recommend you get a vehicle through them.
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January 2024 by Steve Wacker
I dropped off my car for recall work on the headliner, you took me home, you called to pick me up and return me to the dealership, I sign the paperwork, I drive away. End of story. No problem, no issues, good job. Everyone was friendly and courteous,
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January 2024 by Sundi Workman
I spent weeks trying to find just the right vehicle for me and my family. Went to many dealerships around town. This is the first place we went to. After going to all of the other places we ended back here. Logan did an amazing job helping me find just the right car. I had a difficult time figuring out what I wanted and what would work for us. I can’t thank them enough for their patience with me! Travis, Logan and Lois definitely did a great job! They truly care about people.I’m so thankful for them and how much they helped me get a vehicle that I absolutely love! I highly recommend Grand Junction Volkswagen!
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November 2023 by Robert Elliott
Gary and team are awesome. Drive an hour just to get serviced by the pros there. Always done in a very timely matter, usually quicker. Appreciate the cleanliness of dealership as well as the amenities offered. Everyone is always extremely friendly from the front of the house to the back. You all rock!!
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November 2023 by LIsa Gurule
I just purchased a 2023 VW Atlas from Grand Junction Volkswagen. Tucker was fantastic. I was apprehensive at first when I got to the dealership. thinking they were going to be pushy. That was not the case at all. Tucker answered all our questions and was very informative. He even helped us set up our phones etc. I definitely recommend Grand Junction VW!! Thank you again Tucker
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November 2023 by Anne Wilson Brown
Erik was incredibly attentive and a great communicator. REALLY appreciate that your team was able to get Volkswagen to pay 45% of the cost of my new transmission.
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November 2023 by Judy Kohl
Spectacular car buying experience! Everyone was amazing. When I drove up, Allen had my car all ready for me! VIP all the way. The staff were so friendly and welcoming. They all worked together, which was nice to see. Allen was top notch from start to finish. Travis and Skyler were amazing too. The process was seamless. What a friendly and professional team they have. I am so grateful that I got my car from GJ Volkswagen and will be only doing business with them from now on. If I could give more stars, I would. This is the place to go!
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November 2023 by Just-A Crayon
Having a dedicated EV person like Tiffany Chapman made the whole experience very easy. She is very knowledgeable and made sure I got answers to all my questions. Everyone was friendly and very happy that I was happy ?. Great service!
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November 2023 by Michelle Reed
The service was fine, the customer service is marginal. We had damage to a rim and the parts department had to order a rim. After not hearing back, we called and there seemed to be confusion and the rim had not been ordered. Then the service and installation could not be scheduled until the rim was on site. When we were notified that it was in, there was difficulty transferring us to Service to get that scheduled. We live an hour away and asked if we could have a loaner car for a few hours while the service was completed. They could not tell us how long the service would take, and would not guarantee a loaner vehicle. So we brought 2 car so that we could get the service.
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October 2023 by Chanae' Gallup
Logan, Lois, and Travis were fabulous to work with. My husband and I went in just to check out what was available. We live in Littleton so we went back home. Logan worked with me for about 2 months with all the questions I had with great communication and knowledge, not to mention very kind and professional. We ended up purchasing a brand new Atlas and walked away very happy. Stress free and not feeling rushed or pressured. Great experience!
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October 2023 by Sarah Weidner
Best car buying experience I’ve ever had! Everyone here is great. I found a vehicle at this dealership but I unfortunately live 10 hours away. No problem at all! They held it for me until I was able to drive down. When I got there I was greeted by a few different people. Everyone had a smile and was very kind! I worked with Tucker and Skyler who were able to get me in and out in about an hour! The next day I even got a follow up from Tucker. I can’t thank everyone here enough for making this process fast and headache free. If you’re looking for a vehicle this is the place to go!
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October 2023 by Baylea Hice
I recently purchased a new car here and had a great experience. Tiffany was amazing to work with and was so patient and helpful! The customer service we received from everyone was great! Thanks again
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October 2023 by Carol Williams
I chose the rating because of the efficiency of the service department and quick resolution of the parts dept to address the bumperdillo situation. The bumperdillo was ordered at the time of the purchase (Aug. 26) to assist with covering marks on the bumper. I was never contacted that the part had arrived; therefore, I called. The part's department re-ordered the part and called me a couple of days later to let me know that it was in (Oct. 5). I scheduled with service the day it was re-ordered (Oct. 3). I brought the vehicle in (Oct. 9), service put it on, honored the no charge agreement and I only waited possibly 30 minutes. I was quite satisfied.
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September 2023 by Ben Classified
On Saturday 09/02/2023, I found out that the expensive warranty I got with my car would not pay for the repairs I needed. I called to speak to a manager, and I was hung up on five times by the sales staff. I was promised a call back and never got one.Most of the sales staff, including the manager on duty on this day, couldn't be bothered to help or return calls as promised.I am being as to pay nearly $1,000 for a WARRANTY repair.If you like good service, and want to a warranty to be honored, and people you can trust, you should look elsewhere.
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August 2023 by Courtney Moses
We had a wonderful experience buying our car through Grand Junction Volkswagen. From the moment we were greeted by Tiffany when we walked through the front doors, we knew we were going to have a great car buying experience. We had visited several other car dealerships in the valley and Volkswagen definitely stood out and felt different from the start. Tiffany was very knowledgeable and helped us find the perfect Atlas for our needs. She was very patient with us as we made our decision. When we came back a few days later to make a deal, Tiffany and Lois (the sales manager) helped us get through process without any problems. We are very happy with our car buying experience and will definitely recommend GJ Volkswagen to others.
