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March 2024 by katelynn Francis
Had an appointment at 10am we waited until 10:20 and no one showed up
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May 2023 by Christine Garcia
Do not got to these people. They dont call back or show up for confirmed appointments. Charged me almost half of what i was getting back and would not adjust the amount.
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April 2023 by Jamie Isais
Our tax preparer was extremely nice. I wish I would’ve asked about cost right up front because I had no idea I would be paying over$700 for an hours worth of work. That was way more than we expected and way more than we’ve ever paid. However she did a good job and was friendly.
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April 2023 by Rebekah Goulet
It was the most over priced tax prep I have ever seen. For a easy standard deduction. I know others pay hundreds less for more complicated taxes than mine. No I will not refer a friend to get $20 discount. I go somewhere else. I wish I could have pick 0 stars.
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April 2023 by Elaine Milligan
Sticker shock!!! 700 dollars for less than one hour of work. Attorneys don’t make that. Shame on you and shame on me for not finding out beforehand. And you setup shop in a Walmart. Horrible.
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March 2023 by Melissa Treusch
I asked up front what the charge would be to file my taxes, before I let her review any of my documents. She said about $550, but that I would receive a 50% discount since I am a new customer. It took over an hour for her to get my taxes ready, she told me the charge would be $774. I asked about the 50% discount and that took off only $200. She said oops I didn't realize that it was 50% off up to $200. I walked out of there after giving them $591 including the 3% fee to use my card for payment, which also was not disclosed upfront. I will never have them do my taxes again!! Ripoff artists!!!
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March 2023 by meryl hickman
I've used JH for many years, my cost jumped from $200 the last few years to over $800. I will be taking my taxes elsewhere next year. No real reason was given for this. Preparer was at a loss.
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February 2023 by Darrel Harris
Made a 2:30 appointment was delayed over an hour, apparently they are not aware of how an appointment works
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January 2023 by Russell Shroder
Crystal was awesome and helped out very much
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August 2022 by Arlene nozari
Past returns were done fine, this year not at all satisfiedThe preparer appeared not to be completely capable of handling anything other than the standard returns. The fee charged was in my opinion very excessive for what was doneI will have my return redone by another tax firm to be sure it is correct.
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April 2022 by Michael Merluzzi
They will find you a return, and charge you for most/all of it. Go to someone real. This place is a scam if you are doing anything beyond a ez filing.
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April 2022 by Richard McVern
Way to expensive service was okay
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April 2022 by Arlene
Past returns were done fine, this year not at all satisfiedThe preparer appeared not to be completely capable of handling anything other than the standard returns. The fee charged was in my opinion very excessive for what was doneI will have my return redone by another tax firm to be sure it is correct.
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March 2022 by Ashley Macquarrie
I was surprised at how expensive it was at the end but it was easier then me doing it myself and fast thanks
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February 2022 by keith smith
It is better then doing the taxes myself the service was good and in a good location