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October 2023 by John Elliott
Solid experience renting a trailer. Nice and friendly staff, trailer was well kept and easy to return.
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August 2023 by Ann Williams
We were on the road and needed emergency axle and wheel work on our travel trailer. Jeff said service was tied up for days but bring it in. He took a look at it and had it fixed within 3 hours. Great place and the price was very reasonable.
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August 2023 by Jessica Meadows
Amazing help from Jeff in finding what I needed (2.5 Inch hitch with 2inch ball). Got all set up and ready to tow in 15 minutes!
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July 2023 by Kenneth S.
CON JOB DO NOT GIVE THESE PEOPLE AN OPEN TICKET TO WORK ON ANYTHING. GET IT IN WRITING OR THEY WILL TAKE YOU FOR A RIDE AND TRY TO BLEED YOU DRY. DISHONESTTo the Owner,May I strongly suggest drug testing because your service manager is not in base reality. Not sure if it's arrogance, ignorance or desperation wafting from your store but he obviously is not aware that his sales tactics are atrocious and insulting to your customers.I came in looking to replace hinges on an enclosed trailer 4 weeks ago. Provided pictures of the specific work I needed done and was quoted a price with hardware to hang of 250 dollars. Expensive to me, but worth it in this kind of heat.July 15th I drop my trailer off to be fixed only to get my first red flag about your business. The technician pushes on the nut trailer twice and automatically declares "there is foundational structure damage" "this is gonna cost way more" without an inspection of any kind. It is a nut trailer of course it's light and moves....."Leave it here we"ll get back to you on a price" classic bait and wait sales tactic.July 25th the service manager calls and proceeds to tell me that they can not find the hinges to replace and that no other hinge on God's green earth is gonna work without 500 plus modification. A shitty job using old damaged hinges with ZERO guarantee is 500 plus dollars.... 4 hours of labor to hang doors..... Not including any parts! Also, the illusive structural damage will require I pay 100s more for you to search for something non existent. "We have to tear your trailer down to prove structure damage" Do people really buy this b******** Tear a trailer down to find proof of structural damage? Your service manager has to be on drugs.If you didn't want the job, if it was beneath your establishment and not worth it, you could have just said that instead of wasting my time trying to con me out of money like I am idiot. The worst part is while I was standing there in your parking lot removing my trailer from your property I called the manufacturer's phone number on the side of the trailer and found my parts. Actually by talking to the people that built it like the service manager could of done in 5 minutes. They were kind enough to even give me part numbers for an even better hinge for the job to purchase at e-trailers.comWhat I won't be doing is bringing any of my other trailers to you for the real work to be done. You can't even handle hanging doors w/out lying and trying to rip me off.The worst con job ever. Service Manager just should have said "unless I can up sell you into a remodel it isn't worth my time"
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July 2023 by Jake Bullock
Had some issues with a couple of trailers that needed service and they got me in right away! Professional through the whole process! Would definitely use them again!
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April 2023 by Stenton Whitmore
Prices are steep, inventory is so so. Trailers plus has a better option, they wanted 400 for 2 spares and wheels. That’s crazy. That’s not inflation, I know I’ve done Business with them before. I called and asked for a white tailgate for a ram and they said ya come on down and when we get there the sales guy said , oh we can’t separate the bed and tailgate but as you look around they do it all the time. That’s scamming people , they are not repeat customer loyal at all and that’s a huge problem especially if your an LLC. I won’t buy my next trailer there.
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November 2022 by andy herwick
Had a problem with a bed rack. Sent a email with in the hour had a reply back and problem fixed. Great people and awesome products!!
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November 2022 by Gary Winn
No one EVER returns calls. EVER I've called 5 times each time we will have someone call you..... nothing ever
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September 2022 by Wendy Hutchison
Great people! Great service! A great place to buy or rent a trailer! Love their trailers!
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September 2022 by Brandon Pinger
Did exactly what they said they would and sold me a very quality trailer. Highly recommend
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September 2022 by Alex Pruitt
Absolutely worst service imaginable the head guy there even tried to fight me
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September 2022 by Colorado Guy
Went in this morning with a small problem and they took care of me in the best way! Love this place!
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July 2022 by Wyatt Baker
Really good service. And a big thanks to Joe for helping us. Sorry for misspelling. Joe had really good patience with us. He had a birthday dinner to go to. That to me KS really good coustmer service and I will definitely be using this place again. And if anyone needs help come here.
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June 2022 by Mia
Beautiful Vehicles, Great Prices and the Best Service in the Valley!!
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May 2022 by Frank F.
I took my stock trailer there and was quoted a price jeff told me it would be around 900 bucks. Then he told 1500 well short story it ended up $2140.00 he was told to let me know if it would be more than 900 and never heard from him until it was done what a shock be careful dealing with Pine country.
