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October 2023 by Parriott's Garage LLC
ETAs do no matter to this company. Yet we are all forced to use them. This terminal causes issues EVERYTIME we have a shipment. Tracking gets 100 mils from our facility within days and this terminal delays up to 2 weeks EVERYTIME! If you cant ship items timely or update tracking then you shouldn't be in the shipping industry. I am so sick of paying high rates for mediocre unorganized shipments.
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March 2023 by Bill Andrews
Equipment placed on truck for local delivery at 7:50 am. Driver delivered and unloaded by 8:30 am. Very fast, efficient. Super friendly driver.
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August 2022 by Michael Herrera
Got me taken care of quickly.. great service out of those guys
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April 2022 by Kyle Miller
Worst freight company ever. I will never work with them again.
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February 2022 by Katee McCollum
Any time my shipments are with UPS Freight, it takes 10x as long as other carriers. SOOOO bad! Sitting in GJ, a short 30 miles away, and takes two weeks just to leave their facility. This time their excuse was weather. We got a quarter inch of snow. This shipment has almost been a month from leaving the warehouse. It still has not arrived. AWFUL
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February 2022 by Kiefer Brocker
There are no words to express how frustrating giving a freight tracking number to a robot is.If I could put a zero for stars, I wouldn't hesitate.
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December 2021 by Kim Kelly
Exceptionally poor service. They hold shipments for up to 21 days; says they have a large area to cover. I tell them I want my product that I ordered in a timely manner- that is what they are getting paid to do. Spoke with Brittany, and when I asked for a Manager to speak to, she hung up on me.
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December 2021 by matt runyan
This place is horrible! They delayed my freight twice while in route, then it sat at their dock for 10 days more after it arrived at the destination city warehouse. I called multiple times trying to track down a delivery date, no response. Messages left not returned, etc. Called again finally got ahold of someone, they said that they don't have a liftgate truck. I paid extra for a liftgate and now, they don't have one? I went down to the facility to pick it up because of that and when I got there the package was horribly damaged. Looked like it had been backed over by a truck. They were 100% nonapologetic. So it took 20 days (in transit) from Ohio to Colorado for them to not deliver a completely destroyed shipment. Kuddos!! The worst of the worst
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December 2021 by Jean Simonson
I have had a package stuck 90 miles away for almost 3 weeks, and I keep getting excuses that they don't ship to us everyday...however..AGAIN...it has been almost 3 weeks, and I still do not have my shipment. I have placed 4 phone calls to the service center...all telling me my shipment will ship the next day. However...you can tell by the 4 calls...NONE of the calls have helped. I get the same story each time I call...but nothing gets done. VERY FRUSTRATED. My customer is now going elsewhere, and I am tuck with the cost of this freight AND GOODS. WILL NEVER recommend to anyone, and will request NONE of our shipments go through T-Force
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October 2021 by McKayla Elizabeth
My package arrived yesterday, I was hoping for early delivery but I guess that's not their way. Stupid I have to wait another 2 days when it's already here!!!
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September 2021 by Kim Shay
Exceptionally poor service. They hold shipments for up to 21 days; says they have a large area to cover. I tell them I want my product that I ordered in a timely manner- that is what they are getting paid to do. Spoke with Brittany, and when I asked for a Manager to speak to, she hung up on me.
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August 2021 by Kim S.
Waiting on a shipment that has been sitting in the GJ office for 16 days now. They are holding my product hostage and costing me money. This ALWAYS happens. Spoke with Brittney today, and when I asked to speak to a manager, she hung up on me. Very poor service.
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July 2021 by Jerry Speight
Very helpful
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July 2021 by Craig Jones
no one will ever answer the phone and then the automated system says the tracking number does not exsist and hangs up on you do not ship or receive items through ups
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October 2020 by Juliet Phelps
Never believe the shipping dates out of Grand Junction. They will hold your jobs and supplies hostage until it suits them to get their shipments out. If your computer tracking says Tuesday, and they got your package Saturday, then they'll sit on the that delivery over a week! Completely unacceptable service. AND THEY COLLECT FULL PRICE!
