Walgreens receives mixed reviews, highlighting both exceptional customer service and a few negative experiences. Many customers praise the management and staff, especially Lisa and Ukiah, for their outstanding support during busy times. One customer appreciated how Lisa went above and beyond to assist with a photo issue, demonstrating patience and professionalism even with challenging customers. Another reviewer commended the pharmacy team for their accommodating service, especially when they were able to prepare medication just before closing. The photo shop also received positive feedback for its friendly and efficient service. However, there was a mention of a rude pharmacy staff member, which detracted from the overall experience for some customers. Despite this, the majority of reviews reflect a commitment to customer satisfaction, with staff members being recognized for their kindness and professionalism. Overall, Walgreens is characterized by its dedication to service, though there are areas for improvement in staff interactions.
This was a clean and organized store Jessica was very kind and made my visit very easy and enjoyable
August 2024
I’m out of town and realized I forgot my meds. Panicked, I called 15 min. Before they closed thinking I’d be out of luck. But to my surprise, they were super accommodating and kind, and had all of my meds ready right as they closed for the evening. I haven’t ever gotten service like this at a pharmacy before; highly... read full comment
April 2023
Great service in photo shop. The young lady that helped me was really kind and she made my photo print while I waited. Excellent service thank you!!