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December 2025 by Sage
I love this team! I have lived in Grand Lake for 25 years and we have had some grumpy postal workers pass through! It used to be touch & go as to what type of a customer experience one would have. Five stars to Cindy, Christy & Sandra! With every exchange you are positive to the end. Thank you for being our modern-day pony express! 💛
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September 2024 by Kate O'Phalen
They do not accept general delivery despite their website saying so. When I asked why their website said so and how I was supposed to know this before they refused two of my packages, the postal worker was extremely rude and truly could not care less that they lost things I now have no way of knowing where they are because tracking still says they’re here. Delightful.
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September 2024 by Eddie Goble
“If you don’t have a PO Box with us we will deny your General Delivery and send it back”
I am writing both the Grand Lake Postmaster and General Postmaster to let them know of this breach of US Citizen right to delivery.
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September 2024 by Jo Bledsoe
Lazy! I get this is a tourist town, hence there is a lot of people who treat you with a disconnect, but this Post Office paid for by all of us, is terrible.
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April 2024 by David Freeman
This is by far the best run Post Office around. Thanks Christy!
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April 2024 by Allison Weiss
This PO is THE BEST. In the extremely rare case of a problem, you get friendly and efficient resolutions. Honestly don’t know how they do it all. Thank you for your wonderful service GL Postal team!
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January 2024 by Erica Leech
They are always friendly and helpful. I like this post office.
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November 2023 by Wendy Waters
Very friendly! Very clean.
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August 2023 by lisa Wander
This is a busy post office. If you come in with your tracking number and know rhe label of your box the post master who is doing hands on work and the counter clerk Christy are phenomenal. If they can not accomodate you at the minute of your visit they will work with you within reasonable means. This is a clean, efficient, hiker friendly post office.
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August 2023 by Robert Thompson
Extremely hard working and always gracious. Huge fan of the GL branch of the USPS
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July 2023 by Wes H.
The Grand Lake Post Office is the Best! Cheerful, Helpful and Efficient describe the personnel in this busy location!Wes
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January 2023 by Joni Morse
The staffers are friendly and helpful, but it's hard to pick up boxes during their 8am-4pm M-F hours - I work 30 mins away and cannot get there during those hours unless I use personal or vacation time. It would be super helpful if they were open a few hours on Saturdays or even by 7:30 am during the week... It's a bit frustrating because there is no residential service at all, and my condo is a block away from the post office! Perhaps more lockers, and larger ones would solve the problem if they cannot open up earlier each day or on Saturdays... Love living up here, but getting mail is a constant headache...
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September 2022 by Erin O'Connor
I love how hard this place works. Had trouble getting mail delivered and was instantly helped to resolve the matter. Thank you!
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July 2022 by Amy Wolf
EDIT: after going to the post office to inquire about the missing packages, i came home to find the delivery guy at my front doorstep harassing my husband and giving me an attitude/ yelling at us saying it’s my fault he misplaced my mail. He also showed up with a girl who made fun of how many packages we order.Always too busy to help - Two packages that I desperately need have been marked as "delivered to mailbox" on the tracking number. Go into the post office to ask where they are and are given the runaround. "Oh no we can't look that up now. I'll have my post master call you tomorrow." Last time this happened, the post master never called us, and they never helped find my packages. I had to go door-to-door in my community to search for my packages, only to find that one of their mail people delivered mine and half the communities packages all to one house.
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July 2022 by Zübeyir ATILGAN
It was the worst usps i have ever been. Staff is very rude and it is like they do not want to work.
