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September 2024 by Scott Wiley
Horrible customer service
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January 2024 by R M
Horrible experience. Made an order online for a dryer, called the store after it was approved and they can't deliver, but their excuse was we don't have anything to do with online purchases. I was approved for 600 per month in product, got the dryer for 12 a week, they took my payment and won't deliver my dryer and calling the 800 number is a joke. I've tried for three days, only to spend an hour on hold and no agent. No answers, no product, in my opinion I would avoid this company and keep your money.
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November 2023 by Joseph Sigala
Tiffany was very rude and inconsiderate. Do not go to the Greeley location. I was in ICU for 2 months and my wife missed one payment. They did not care and when my wife made a double payment to catch up she wanted to make sure the EZ pay would not pull again the following day she called to cancel the autopay since she had already paid it and Tiffany was rude and inconsiderate about the whole situation. Hostile for no reason and when my wife got hostile back she hung up the phone on her. We are longtime customers and will never work with them again because of her.
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September 2023 by Jesse Lira
Awesome customer service! Did all they could to make sure I was getting what I wanted. The rep that helped me, Tiffany I believe was her name, was very helpful, kind and friendly. Definitely recommend.
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July 2023 by cassandra Green
I just got off the phone with angel at the Greeley store and she is very fast a made my day answered questions that I never even thought of she was amazing agent way to go!
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June 2023 by Delfino Sanchez
Good service
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June 2023 by Randi Mccoy
Staff is a pleasure to work with.
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March 2023 by Felina Romero
Changing my review once Juan left things went down hill and fast new accounts manager is horrible will never do business with them again wish I could give negative stars
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January 2023 by Corvus Blackthorne
I would have given this place 5 full stars if it wasnt for a front desk agent that told us we had to pay something down today because we went over with EasyPay yesterday to accommodate with our schedule and said we did NOT owe anything yesterday. Only to be told today that we have to pay, we almost got cheated by 50 cents with this front desk agent. Future reference for anybody doing business with these guys in person, watch out that youre not getting ripped off by them.
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September 2022 by Raimie Lee
Love them! Decent selection and prices! The staff is why I keep going back!
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August 2022 by Jennifer Hermon
We had to deliver our own stuff to our house, granted it was a computer, we also got an arcade game, and my husband had to put it in the truck they did not provide anything to cover the screen, if my computer hadn’t crashed I would not have went their.
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June 2022 by Melissa Leon
Always get my stuff from here! Been a loyal customer since 2015. Great deals. Always clean. Great customer service
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June 2022 by Amy Butcher
Nice stuff
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February 2022 by Dee Brinks (BrinD)
I went here shopping for a couch because my Friend’s son had an accident on mine. I can’t remember the name of the associate I spoke to, but he was very helpful and showed me all the different options that were available to me and my budget. I’m still on the hunt for a new couch, but I’ll probably going back here just because Customer Service was top notch. Yes, they do pay more but it’s still convenient if you don’t have $2000 in hand to buy a couch right now.
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September 2021 by Joe Giesick
This place takes money out of your account when you do not authorize it. They take money before the pay date and they don't care. At least 3 times I've contacted them about it just to have it happen the next Month. I'm about to throw their stuff through the front window and tell them to stuff it. Worst mistake was purchasing these way way over priced couches. At this point I'd be happier sitting on the floor