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May 2022 by Rebeca Guzman
Great bank and great customer service!
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April 2022 by Tammy McCreery
I am a guardian/conservator for a friend. She had a checking and savings account at First Advantage. When I became co-conservator we decided to close my friends accounts and put her money in a joint conservator account. After a couple of years, we paid a contractor for work he had done on her condo. The Advantage online paid him through her canceled account. They couldn’t explain why. The contractor wasn’t happy and threatened to sue. We then decided to close her accounts and change banks. We closed the account in December. It is now April and the assisted living facility informed me that in March and again in April, First Advantage paid her $5000.00 room charge. What??? On a closed account. I contacted First Advantage and they told me it was my responsibility to call their bill pay department. I did and waited on hold for 45 minutes. I will never bank there again!
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April 2021 by Jacob Villa
Love working here and my costumers!
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October 2020 by Glen Betts
Very helpful and friendly staff. Meagan and Sara are excellent tellers and always thank me for my business. I highly recommend this bank for my personal and business accounts.
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June 2019 by Selena Duarte
The only reason I rate it 1 star is because, I had a interview for a position at this bank and they couldn't find some time to call me or send me a email that I didn't get the job, that's really rude and unprofessional from their part.
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December 2018 by Justin Donaldson
Great place to do business. Always nice tellers and officers.
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September 2018 by Amanda Ballard
Everytime I call I'm told they're too busy to help me and they will call me back. Rather sad, seeing as when I'm inside of the actual bank and face to face the staff is pleasant and helpful. I can't make it into the bank or I would. Very frustrating!
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August 2018 by JMB
Great bank from the landscape to the people awesome !!
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March 2018 by L G.
They charge a fee when the mistake was caused by one of their business clients. I have no recourse in this matter because I am only one person and they are a big company. I was unable to to speak with any reasonable person who could at least say "I see where you are coming from let me at least ask if we can help you resolve this issue" instead I was met with rudeness and no semblance of any critical thinking skills. I will always give my business to ethically run companies who treat people with dignity and respect even if, after exploring options, my issue is not resolved.
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January 2017 by Samantha Zishka
Wonderful staff at this bank! Super friendly and helpful.
