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December 2023 by Kim Shull
Haven't been to the facility yet however they responded quickly and professionally to my reservation loved the professional experience I had only down side is no one stated exactly how much it was going to be to move in to the unit or use the truck what helped me not get upset by it was that the website offered a coupon right away at the start I didn't have to look for one and applied it for me great costumer grabber there can't wait to see what else they have.
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December 2023 by Vincent Maestas
Delt with Matt Carranza he was very helpful and professional, he went above and beyond to help me out and treating me like an actual person and not just a storage unit number! I would absolutely recommend 31st Street guardian storage in Greeley for all your storage needs!
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October 2023 by vickie campbell
My husband and I had a very pleasant experience with this storage facility. Diana was so helpful and very informative. Very friendly. I would recommend Guardian Storage to anyone. Thank you Diana for all your help .
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October 2023 by Fred Soliz
Guarden Storage is an awesome company. They’ve been amazing with customer service and I really appreciate them and the people that work there. I’ve been with them for about two years and have been happy with everything that they’ve done thank you, Guarden Storage!
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October 2023 by Talia Valle
Very professional and kind. Diana helped us switched from one unit to another with no issue. They open early which is great!
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September 2023 by Reid Webb
Diana was great. She was friendly, had all the info and was quick. Great experience.
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September 2023 by Elizabeth Olbekson
Being prior military, I've used storage facilities numerous times. This facility is above par ?. The units are great, very secure and the staff is a joy to work with.
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July 2023 by No more info
Great place Great people!I've had some challenging situations and they were extremely helpful they take every situation personal and did there best to help me.
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June 2023 by Alexis Leza
I must first day amazing amenities and the specials are out of this world, the only thing that is better is the staff I was impressed, the helpful nature and willingness to explore options was essential to my decision. My hat off to Jessica and Diana Thank you!
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June 2023 by Sonia Cruz
Diana has been more than helpful! She's very attentive and super nice as soon as you walk in the doors. These days it's hard to find great customer service where you feel welcomed and they don't make you feel like it's all about selling a storage unit. Besides doing her job, she just really knows how to treat people with kindness and that's everything these days! I appreciate all of her help and so far I am pleased with everything. When I thought I would need the unit only for 2 months, she was super nice about me changing my mind and continuing. Thank you so much Diana and thank you for your honesty! ?
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June 2023 by Lilredley Russell
My son has been renting a unit here for quite some time and recommend them to me when I was in need. Dianna was super helpful with everything start to finish, from reserving my unit to filling out the paperwork. Thank you for everything!
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June 2023 by Petula Duarte
I am leaving a 5 star review because these ladies are the best, when it comes to keeping storage area clean, and their customer service skills are above and beyond any other place, that I or my family has ever rented from. Thank you, for making my renting experience so easy and hassle free.
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June 2023 by Fara Bolin
Prices jumped 40 bucks more a month! Then I have always paid auto pay. I had to change my card because of fraud so the payment didn’t go through. The message left by Diane was incomprehensible. We left several messages and got disconnected several times. After 5 days of trying to get a live person on the phone, Diane tried to tell us that she called daily. She did not. And she did not return our calls. On the 8th we asked, since we have always paid on time, if she could drop the additional 30 dollars added. When I told her that she had not been returning our calls she said I was rude and she would not refund the 30 dollars and the gate would be inaccessible. Diane is very unprofessional and indeed rude herself. We will no longer be using Guardian storage that is ran by Diane in any way!
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June 2023 by M Pearson
We have used this facility for years and appreciate their level of security and maintenance of the property. Jessica has been wonderful help anytime we have had questions or issues.
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May 2023 by Ashley Scholfield
So helpful! I’m a mess and scheduled the wrong dates and Dianna was extremely helpful. She helped me change the dates to the right dates and was super helpful with the truck rental. I could not be happier with the service I received.
