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January 2024 by Juan A2n
My God! What a bad customer service. Mainly that lady, who is supposedly the manager. I would never go back to this place or recommend it.
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January 2024 by Maria Bustillos
I went in to exchange an item I received for Christmas with the tags in place and a receipt that said exchanges allowed up to 14 days of purchase. I went 5 days after purchase date. The owner told me she couldn’t exchange the item because “it was no longer in stock”. I told her I wanted an exchange, not the same item. She said that did not matter. She did not allow any exchanges. This woman is dishonest and only cares about making a buck. I will never shop there.
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March 2023 by Victoria Vindiola
Tried on a beautiful dress but didn't buy it when I saw a strap was ripped. When i went to check out, the cashier told me I needed to buy the broken dress and insisted I was the one who ripped it. When I told her it was like that when I tried it on, so i wouldnt be buying it, she said "actually yes you did, mm yes you will buy it" so I said "what do you mean yes I will? How are you going to make me buy buy the dress?" She then called security ?. Beautiful clothes but very trashy staff. Will be going back again most likely.
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December 2022 by Laura Ramirez
The Worst service in greeley
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August 2022 by JE Reyes
Please close this business ASAP
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July 2022 by Sabrina Kopke
My new favorite store!
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April 2022 by Yuri Garcia
Don’t like the fact that you can’t try on clothes. Then if you buy something and it doesn’t fit you are only allowed to get in store credit. There are no sizes on half of the shirts. Ridiculous!!! Would not recommend. ??♀️
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April 2022 by Alexandria Wallin
closed at 8:15 when i arrived, I drove all the way from Fort Collins to come to the store and they were closed completely when I got there. which I checked online and asked many employees in the mall what time they closed and the Internet and all the employees said 9 PM not 815.
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March 2022 by Julie Mavros
I used to love this store and I was a regular customer. Regular, not just come in and buy one thing, like I would come in and buy $200 worth of stuff at a time every month or every other month. I get everybody closed down their dressing rooms during covid but it has been TWO YEARS and they still refuse to open up their dressing room and they also have made their return policy so awful that you can't exchange anything at all. Might as well buy your cheap ill-fitting chinese-made garments on Amazon. At least you can return or exchange them no questions asked when they don't hold true to size because they never do. The last time that I went to the store I bought two dresses, both medium. One fit perfectly and the other one was so tight I couldn't even squeeze it on. I'm stuck with it. They had plenty of other sizes of that same dress but they're not going to let me exchange for a larger one.They also used to be a lot cheaper but I noticed a lot of their garments are $30, $40, even $80 now! And you can't even try them on. Why would somebody spend that much on foreign made garments that range so much in size? What business sense does that make? That was the final time I will shop at that store. I'm done spending money there. They lost a very loyal and very regular customer and now I will find somewhere else to get my cheap inconsistently sized chinese-made clothes.Between the rudeness of the employees and the filthiness of the store and the horrific policiesI don't know how they can even stay in business. Every single other store including places like Victoria's Secret selling panties!!, has opened their dressing rooms months ago. You're just being lazy. Before covid I used to go in this store and it would be hopping. People would be buying all sorts of things, people would be trying on stuff. Now it's like a ghost town in there. I'm shocked they're still in business. I doubt they will be much longer. I question the business-savvy of a place that is willing to lose countless customers over a simple exchange policy and choose laziness over opening their dressing room. The loss in business and profits has got to be sizeable. Maybe they're trying to go out of business on purpose. The Greeley Mall looks like you can film a zombie movie there. Insanity.
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August 2021 by Cuba Juarez
nice experince there and good customer service
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November 2020 by Maria Arredondo
Ive bought contacts here before and had no issues with them. Today I bought a pair and they were each a different color! When I called to see about getting the right color, they stated there was nothing they can do or return my money! I wasn’t asking for my money back I just wanted the right color! The manager then states that I could be lying. Not even trying to offer me a solution! Never going back! And looking at the reviews I should have known better!
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October 2020 by Stacy Mora
Clothes are cheap quality. Can't try on due to covid and they seem to make up the return policy on the go. Had a pair of pants and a shirt she said oh thats like a party shirt so we can't take that back. Pants zipper was broke upon trying at home. Would not recommend or go back. Also older manager lady was rude when asking about returns and exchanges
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August 2020 by Kandyy
Muy mal sevicio la seńora “dueńa” se porta muy mal no regreso ni recomiendo
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January 2020 by Dustin M
Got the wife a dress there. Quality was not good and when I went back next day with tags intact with a receipt to exchange the damaged dress, I was told all sales are final and they would not exchange anything. Basically if you find something there you want make sure you thoroughly inspect every inch because they won’t budge on their strict policy.
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January 2020 by Glenda Galaviz
First of all let me start off by saying I really like the clothes at this store it is inexpensive and everything is cute . The reason why I am giving 1 star is because of the manager who works there (some lady with brown short hair probably in her late 40s /early 50s). She is rude and body shames customers !! One of my family members wanted to try on a shirt there so she asked for a fitting . The manager looked at her up and down and basically told her no . If my family member wants to try on a shirt then you give her a fitting room !! The policy there is no Returns so what’s the issue ?? I was so close to going up to that lady and Asking her what her problem is but then I thought If she is going to body shame other people it’s because she is not very happy with her own self ? god bless her sad and angry soul I hope she doesn’t have any children !!