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August 2023 by Lorie Llamas
I love Stacey she so nice and helpful
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September 2022 by Shaun Gregory
This is literally the worst Bank in the world.Terrible customer service,The worst policies and fees!I have been with them from the start And it was the worst bank I've ever been with!!
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August 2022 by William Bared
Absolutely terrible experience. BBVA Compass bank sold our loan to PNC and never told us....an illegal repossession attempt was made last night out of the blue and the tow truck driver caused personal injury and refused to leave even after we objected.I will be filing a lawsuit for breach of peace, asking police to assist, and for bodily injury. Terrible experience, will NEVER bank with them.
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April 2022 by Jenn (Lala)
I actually didn't choose PNC to be my bank they bought out compass Bank where I had been a customer for many of years banking with PNC for me has been quite annoying they switched over their banking and their online banking which is hard to navigate their customer service was only available Monday through Friday and that wasn't convenient they just opened Saturdays I'm calling their customer service is obnoxious recently I had them print out a check to do earnest money for a down payment on a home and they kind of botched that up and then blamed it on me that my signature card didn't look right and the only thing that was different was the j not giving me enough time to respond to their fraud information and putting me in a bind and they did fix it at Branch level which I appreciate and ended up waving the fee which I again appreciate since I don't believe it was my error since you take over another bank you should make sure you have your peas and q's in check but that's just me the staff there is super nice I would not blame them for anything for it's the company itself PNC that I don't enjoy so I will be closing my account at this bank once all this housing stuff is complete and looking elsewhere for a bank
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January 2022 by CC J
An absolute mess since they switched from BBVA. BBVA was the best banking I’ve experienced and PNC is THE WORST I have EVER HAD. I do not recommend this bank to anyone
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August 2020 by Jeffery Lerud
Worst company to bank from. They lie along with racking things to you & not wanting to help you understand it or anything!!!!
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August 2020 by Lora Mayfield-Warren (7-Cycle Research)
I want to be clear -I am not giving a poor review because we were unable to get the loan. This poor review comes from the fact that when I requested an explanation, so that I would know what I need to improve on financially, I never got a response from Stefanie. I understand what it is to be busy, but to send an email out -that's very impersonal, when we worked so hard to try to get a loan, and then never respond about the 'why' is extremely negligent on her part.~Here's some free advice for all professionals: "You might not have a current customer but when you handle all customers with care you keep them as future customers! So, if my book hits the bestseller list and I'm looking for a bank, BBVA - you're out
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May 2020 by gabriel montes
Katie was really helpful and kind..
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April 2020 by Junna Holderfield
For your information!! The lobby is closed. The sign at the door said, "LOBBY IS TEMPORARILLY CLOSED. Our Drive-Thru will remain open." It also said that you need to call them to schedule an appointment if you need access to their lobby.The picture is the screenshot of the top of bbvausa.com . I forgot to check their website before I headed there, so I hope this review will help somebody who wanted to visit BBVA lobby :)
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April 2020 by Jenna F
For your information!! The lobby is closed. The sign at the door said, "LOBBY IS TEMPORARILLY CLOSED. Our Drive-Thru will remain open." It also said that you need to call them to schedule an appointment if you need access to their lobby.
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February 2020 by Lora Mayfield-Warren
I want to be clear -I am not giving a poor review because we were unable to get the loan. This poor review comes from the fact that when I requested an explanation, so that I would know what I need to improve on financially, I never got a response from Stefanie. I understand what it is to be busy, but to send an email out -that's very impersonal, when we worked so hard to try to get a loan, and then never respond about the 'why' is extremely negligent on her part.
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July 2019 by James Stewart
Only ATM available in Greeley is at the branch location and it is broken or out of cash most days
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April 2019 by Martin DeBey
Valerie and the rest of the crew do an excellent job friendly, helpful and great customer service ! thanks
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July 2018 by Rick Angeles
They really go 'above and beyond' for me. I like it when I walk-in or drive-in and they call me by (my) name. It's a nice feeling. They always have a smile. They are good people and they work really hard.
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January 2018 by Irwin Gallina
Worst customer service !!! That's all I have to say!!!
